It is amazing with all the resources on this forum how the same mistakes are made over & over.
It's pretty simple...
*USPS Express Mail International, Registered Mail, or the equivalent should be used for these higher dollar type items.
*Don't agree to lie about the declared value of a package.
*Insure it to full value.
*If you can't track it and insure it, don't ship it and refund the Buyer's payment. PayPal doesn't care, and will rule against you in a dispute filed on time every time if you can't provide the evidence that it can be tracked all the way to its destination, and over a certain dollar amount that also means having it be signature required. (BTW, that is $250 and up...not $350 and up. https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=security/seller_protection_faq ---> See Proof Of Delivery)
*Save all documentation until the deal is completed and both parties are satisfied...keep handy those receipts, your copy of the Customs form, Sig or delivery confirmation slip and insurance slip. Staple it all together to keep it simple... And having images of the item(s) being packaged up also couldn't hurt.
On the flip side...
*Don't use the PayPal gift option for purchases.
*Don't ask to have the item(s) sent declared for less than actual value.
*Ask for shipping confirmation and tracking number.
*Save all correspondence until the deal is completed and both parties are satisfied.
Both parties erred here...Buyer asked to have the item sent declared way under actual value and without insurance, and the Seller agreed... But Manix J is right... Regardless, proof of the item being sent should have been provided to the Buyer when the item was mailed.
It's a damn shame that a perfectly good Hinderer folder is out there somewhere and not where it should be...
It's pretty simple...
*USPS Express Mail International, Registered Mail, or the equivalent should be used for these higher dollar type items.
*Don't agree to lie about the declared value of a package.
*Insure it to full value.
*If you can't track it and insure it, don't ship it and refund the Buyer's payment. PayPal doesn't care, and will rule against you in a dispute filed on time every time if you can't provide the evidence that it can be tracked all the way to its destination, and over a certain dollar amount that also means having it be signature required. (BTW, that is $250 and up...not $350 and up. https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=security/seller_protection_faq ---> See Proof Of Delivery)
*Save all documentation until the deal is completed and both parties are satisfied...keep handy those receipts, your copy of the Customs form, Sig or delivery confirmation slip and insurance slip. Staple it all together to keep it simple... And having images of the item(s) being packaged up also couldn't hurt.
On the flip side...
*Don't use the PayPal gift option for purchases.
*Don't ask to have the item(s) sent declared for less than actual value.
*Ask for shipping confirmation and tracking number.
*Save all correspondence until the deal is completed and both parties are satisfied.
Both parties erred here...Buyer asked to have the item sent declared way under actual value and without insurance, and the Seller agreed... But Manix J is right... Regardless, proof of the item being sent should have been provided to the Buyer when the item was mailed.
It's a damn shame that a perfectly good Hinderer folder is out there somewhere and not where it should be...
and avoid the expense and aggravation ...
