I figured out why the hardness was so high. I have a different PID controller on the tempering oven than the heat treat oven. The one on the heat treat oven, you simply set the temperature. The one on the tempering oven, you have to press the "Set" button after you adjust the temperature, otherwise it reverts to the previous temperature. I went through two tempering cycles without noticing that it had reset to the previously used temperature, which was 350F. I will be more careful next time.