Good Ti2 Design

[ooitzoo]

I recently bought a Ti2 pen on this forum and it had an issue with one of the screwed on parts not coming off (in order to replace the refill.)

I emailed Ti2 support and got a response in something like 15 minutes. I sent the pen off two Saturday's ago to their warranty and got it back today.

I am very impressed.

Big thumbs up to Ti2 design.

 

[dawgfan]

Excellent outcome. Glad to hear they stood by it. I sold the pen and would have gladly reversed the transaction had the maker not warrantied the pen. BTW - they make some super cool pens among other things!