I have five 21s and two of them cannot be fully tightened without binding the knife. On both knives if you bottom the pivot screw, it locks the blade (no there is no pinched washer). I suppose I could sand down the washers to correct this, or send the knives in to CRK, but figure in the end its just giving me more wear. These knives will hit their sweet spot in time. I just use a tiny drop of purple loctite and forget about it. You really only need to disassemble a 21 a couple times a year if that.
There is an expectation that every new CRK is perfect and they most certainly are not. CRK quality control may have had a heyday where every knife leaving Idaho was absolutely perfect, but I think those days are over. I still think for what you pay, they are great value, but you should expect some variability. The good news is they have great customer service, so if your knife is bugging your OCD side, you can send it in to be made mostly perfect.
We of course have all contributed in some way to the present situation by popularizing, purchasing, and promoting the brand so there is huge demand. CRK had a choice to either keep making a few dozen knives a day that were 100% perfect, sharpened and inspected by Chris himself, and let the wait list be years long, or go to making hundreds a day, with a few lemons and some 'nearly perfect' product hitting the street. They chose the latter, which is why there is such a wait time for knife service I would guess.......lots probably come back. They are still committed to 100% perfection, but you might have to buy a slightly flawed knife first, and then send it into them to get to that point of 'CRK perfect'. The most important note is, that if you buy a flawed knife, and then send it to Idaho to get 'perfected', you are still waiting less time, and paying much less money (likely), than if CRK remained a semi-cutom knife shop producing 10 or so 'h' sebenzas a day. The knives are available, and are reasonably priced for what they are. The expectation of out-of-the-box perfection needs to be tempered a little is all.