RayseM
Platinum Member
- Joined
- Feb 18, 2010
- Messages
- 8,258
Being a maker of custom items myself I understand how elusive "perfection" can be in spite of best efforts.
Items such as folders which must be made to close tolerances, with disparate materials and high expectations for the end results must be especially challenging - even with true trade professionals. "Custom" always has an element of risk associated. That a maker is willing to acknowledge that his/her own expectations have not been met but that one dare not (chooses not to) drag the client through yet another extended wait but rather says - here use this but no worries, because as Joshua,
JTB_5
writes "However, just because Timothy has such a high standard for his work, he offered me a full refund or a free future build. I don't imagine there are many makers out there who uphold such a standard just for a little blade wobble!".
I'd say the maker and the owner are behaving (have behaved) with respect and grace that makes the entire endeavor well worth while regardless of the "iffy quality" of one out of 3 knives - all 3 having intrinsic beauty, value and function. Joshua might, in fact, get another knife after all, that meets all his expectations. Meanwhile he has some knives in hand and a better story too.
I'd say - All Good
Ray
Items such as folders which must be made to close tolerances, with disparate materials and high expectations for the end results must be especially challenging - even with true trade professionals. "Custom" always has an element of risk associated. That a maker is willing to acknowledge that his/her own expectations have not been met but that one dare not (chooses not to) drag the client through yet another extended wait but rather says - here use this but no worries, because as Joshua,

I'd say the maker and the owner are behaving (have behaved) with respect and grace that makes the entire endeavor well worth while regardless of the "iffy quality" of one out of 3 knives - all 3 having intrinsic beauty, value and function. Joshua might, in fact, get another knife after all, that meets all his expectations. Meanwhile he has some knives in hand and a better story too.


Ray