I recently bought some supplies from Texas Knifemaker's Supply including some bimetal bandsaw blades. One of them broke after cutting just a few pieces of metal and micarta (Lenox blade) Maybe a bad weld, I don't know. Anyway, emailed TKS, got a call back in a day from Lance, and between he and Alice they told me they'd replace the blade, no problem.
Got the new blade today, as promised. I have ordered from them before, but I'm certainly not one of their high volume customers - they treated me like I was, and did everything they said they'd do, ON TIME.
Great customer service is rare these days, so I can't recommend TKS highly enough!!! Give them a try if you haven't already.
Bill
Got the new blade today, as promised. I have ordered from them before, but I'm certainly not one of their high volume customers - they treated me like I was, and did everything they said they'd do, ON TIME.
Great customer service is rare these days, so I can't recommend TKS highly enough!!! Give them a try if you haven't already.
Bill