turkishchubs= great transaction + post sale support-USPS = 19 DAYS 4 3 DAY PRIORITY

scottc3

scottc3

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Found a Christmas present in one of turkishchubs knives, but had to go to work before I sent his pp. turkishchubs emailed that that was okay, got home sent pp, And in my hurry forgot to request insurance. Said he would cover it no charge when I followed up:thumb up:
knife was shipped three day priority next day.:thumbup:
19 days later the United States post office delivered the Christmas present...:eek:
During the intervening 16 day anxious wait I emailed back and forth with turkishchubs, who made sure to save insurance and receipts just in case we never saw that knife again.:roll eyes:
Neither of us have ever had this experience with United States post office!
But in the end she showed up and was beautiful. Thank you turkishchubs.
scottc3
 
Scottc3 .... this has been mentioned many times before, but insurance is for the benefit of the seller, not the buyer. If the knife had not shown up and insurance was not purchased by the seller, you (the buyer) would have not been out any money. The seller, however, would ... as PP would have required the seller to refund your money. Sellers should never be responsible for (or asked to pay for) insurance.
 
Having read the United States post office regs during the 16 days of waiting, how does PayPal even get involved if there is a insurance claim? It is good to know not to get them involved, but to use a dealer to give the post office an authoritative statement for the value of the shipped item. But even if you use a PayPal receipt to validate your claim of value, does the post office actually contact PayPal? I'm not a betting man, but I'm guessing the answer is no.
In any case, thank you for the heads up, so I can go read PayPal regs.
 
PP gets involved when you tell them that you have NOT received what you paid for. Insurance has nothing to do with it. You should obviously wait a reasonable amount of time before filing a dispute with PP (and work with the seller prior to filing a dispute). If you have not received what you paid for, PP will issue you a refund (basically from the seller's account). At that point, you are whole. The seller, on the other hand, is out whatever you paid. It would then be up to the seller to file a claim with the USPS (providing the seller purchased insurance). Onus is on the seller to prove the value in order to collect on the insurance claim. If the claim is paid by USPS the seller is then whole again. If USPS denies or lowers the value of the claim, the seller is then out the knife and the proceeds (or a portion) from the potential sale of the knife.
 
d.r.h, thx, That was easier than reading PayPal regs. I also took the time to read the sticky on "PayPal conversation," plus reviewed the language from PayPal for prohibited items. This thread constitutes a review of the facts as filtered through an old man's heart and mind. My bias came with me to this transaction, I saw the seller involved in traditional knives as an element of trust, I see PayPal policy against buying and selling certain items to have the stench of ignorance, misinformation, or simply politics AND NOTHING TO DO WITH THE DIGITAL TRANSACTION MECHANICS OF BUYING AND SELLING. My bottom line assumption (yes I know the definition) was that my seller would make it right without involving PayPal, by simply forwarding the insurance proceeds to me. For this transaction, the United States Post Office made it right by delivering my item. Gullible is trusting a man and not being proven right, discerning truth allows me to live in peace with the consequences.
 
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