Umnumzaan Disappointment

joeyza

joeyza

Joined
Feb 27, 2013
Messages
916
So got my first CRK today, an Umnumzaan. was super excited, loved it at first. Noticed a bit of vertical blade play which surprised me. Took it apart, cleaned everything, put it back.Was still the same after that. Been playing with it for a bit now and it's actually gotten worse, I can actually hear the lock rock now. Worst lock up of any blade I have gotten so far. Not impressed thus far.
Guess I gotta send it in now and wait for another MONTH for the knife I've already paid for
 
Well you finally got it apart I see.....sorry that did not help your problem. CRK is a great company and will stand behind their products. Occasionally a lemon will slip through though. Call them tomorrow and they will get you squared away, and don't let it ruin your opinion! Just wait till you get it back you will love it.
 
Yeah man I have a bunch of CR knives and not one has had an issue! At all! They all arrived perfect!!
 
Yea I'm definitely not saying anything bad about CR knives in general, I know their quality is top notch in all aspects. Was just disappointment that mine had to be the ONE of out tons of em that may have slipped through not that perfect. S*** happens, even at the CR factory! I'm still sure it'll end up being one of my favourite knives once I get it back, no doubt!
 
Joeyza--hang tight buddy. I am a firm believer in CRK products and have no doubt they will take care if you. I know how you feel though--it's quite anti-climactic to get your first CRK only to have to send it right back!

Question: did you buy it used or from an authorized dealer? If you bought it from a dealer I would send it back to them and get it replaced with a new one--let them deal with the one with an issue.
 
MostMenAreRuthless said:
Joeyza--hang tight buddy. I am a firm believer in CRK products and have no doubt they will take care if you. I know how you feel though--it's quite anti-climactic to get your first CRK only to have to send it right back!

Question: did you buy it used or from an authorized dealer? If you bought it from a dealer I would send it back to them and get it replaced with a new one--let them deal with the one with an issue.
Click to expand...

I bought it off a forum member here, but it said it was never carried or used or anything. And I pretty sure thats the case as the rest of the condition of the knife is pretty much mint.
 
No offense, but you seem to be very new to folding knives, how they function, and how to care for them.

Search through and read this forum. It wouldn't surprise me if you made a common mistake during assembly. Maybe you lubricated the lock-tang or lock-face, I dunno.

I think you need to put some time and effort into understanding the knife before drawing conclusions.

Like I said in another thread, lock-rock is nothing more than an annoyance if the lock still functions properly. I don't notice lock-rock except when I'm purposely trying to make the knife close. You shouldn't notice lock-rock in normal use. If you don't trust the lock, then test it and see if it is trustworthy. It's the only way to be sure.
 
No offense taken man, I AM pretty new to folding knives as I mentioned in my other thread. I can still however tell if a blade has play in it or not, and there are not to many mistakes one can make when putting the knife back together I think. I'm pretty sure the lock would never disengage on me during use, I just feel that for the amount paid for this knife I would like it to lock up pretty solid no matter what. Still loving the knife dont get me wrong, will just love it even more when it gets back:D
 
oh and I did not lubricate it when I put it back together, but you mentioned lubricating the lock tang or lock face may cause issues? Is that because that may cause the lock bar to slip more easily or something or why is that?
 
Clean the lock-tang with an acetone or alcohol soaked cotton swab.
Stick a piece of paper between the lock-tang and lock-face until the paper comes out clean.

I'm unhappy with my lock-rock too, but the knife functions perfectly, so...
 
Nullity said:
Clean the lock-tang with an acetone or alcohol soaked cotton swab.
Stick a piece of paper between the lock-tang and lock-face until the paper comes out clean.

I'm unhappy with my lock-rock too, but the knife functions perfectly, so...
Click to expand...

So, send it in like Joey. :)

I've never dealt with a 'zaan, but I have my doubts that he reassembled it wrong. Having read the stories about the care people have received when dealing with CRK CS, I feel I'd be doing myself a disservice by accepting a less than perfect knife. Lock rock on any knife bearing Chris' name should be looked after Imo, these aren't Striders after all. :D
 
Like everyone is saying - send it in and let CR's team check it out.
Like most I love the Sebenza, but; I do have two Umnumzaan's and they are built like a tank.
My Cleaning process has been simple. Take it apart, wash it in WD40, dry it off apply the CR grease and
carefully put it back together. I do track how the parts were removed to insure they go on just like they came off.
I am careful not to over tighten, expecting the lock-tight to set and hold. Never had a issue of play, always very smooth action.
 
joeyza said:
I bought it off a forum member here, but it said it was never carried or used or anything. And I pretty sure thats the case as the rest of the condition of the knife is pretty much mint.
Click to expand...

It's as likely to be something the original owner did as something that slipped by CRK on the way out the door, but in any case (as everyone else has said) the thing to do is send it in. :)
 
Personally, there are too many knife nuts selling knives that were "never carried or used or anything" for me to believe any of it.

Believe the knife that is in your hand, not the seller's patter. You received it and there was vertical blade play, you should have returned it immediately.
 
brownshoe said:
Personally, there are too many knife nuts selling knives that were "never carried or used or anything" for me to believe any of it.

Believe the knife that is in your hand, not the seller's patter. You received it and there was vertical blade play, you should have returned it immediately.
Click to expand...

In this modern age and considering the price of these knives, I can see only a small percentage of the knives actually being used for more than paper cutting.

In this price range I don't like to gamble, so I choose a reputable dealer to buy a brand-new knife.
I would send it in to CRK, but I am going to assume that it will return with the same lock-rock, just like the recent thread concluded, but I would love to be wrong. :)
 
I would be curious to have someone conduct the following experiment:

Have someone with an Umnumzaan or 25 with "lock-rock" or some form of concern regarding blade-play send their example to someone who has an Umnumzaan or 25 that is "rock solid" and have them compare the two. Or, vice-versa.

It would be interesting to get another users point of view on the condition or movement of the blade.
 
brownshoe said:
Personally, there are too many knife nuts selling knives that were "never carried or used or anything" for me to believe any of it.

Believe the knife that is in your hand, not the seller's patter. You received it and there was vertical blade play, you should have returned it immediately.
Click to expand...

I've had no reason to doubt anyone that I've traded with. I also go out of my way to be honest about condition. I hope your point of view doesn't spread because, for me, it is incorrect. You, of course, are entitled to your opinion and being careful is always a good idea. Trust is hard to come by, but if you do it right you can minimize your chance of a dishonest transaction.





MostMenAreRuthless said:
I would be curious to have someone conduct the following experiment:

Have someone with an Umnumzaan or 25 with "lock-rock" or some form of concern regarding blade-play send their example to someone who has an Umnumzaan or 25 that is "rock solid" and have them compare the two. Or, vice-versa.

It would be interesting to get another users point of view on the condition or movement of the blade.
Click to expand...

I'd be willing to participate in that. I'd film my findings too, but I'm not going to pay for shipping. :p I see what you're getting at though, and I agree, it would be interesting to try to gauge a persons level of tolerance for the issue of blade play, and/or lock rock.
 
Send it in, their service is impeccable. Fooj helped me along the process, and he had already left the company. Great people, especially Fooj!
 
Is there any chance it may have something to do with the rubber O rings? I noticed that one of the rings is not really "snug" in its position when the blade is open. It kinda looks warped. Could this be causing the vertical play? I did notice however that When I put negative pressure on the back of the blade it is quite easy to tell that the blade is moving down slightly because you can see a distinct gap form between the O Rings and the frame.
 
You must log in or register to reply here.
Back
Top