JCS - ELU is the best of the "customers".
The "distributor customers" really don't care about the knife except that it sells well. In most cases (not all), they don't even know the model except by number. (There are few exceptions, like John Jenson).
The "Dealer customer" cares more, but it still must sell well. If the Calypso doesn't sell well, they won't even try to carry it. They don't care that it may be a great knife. (Again, there are ex eptions like Dennis, James, Brian Huegel, etc)
It is only the "End Line User customer" that has the passion for the knife, the design, the materials, the craftsmanship. And End Line User (ELU) sounds more respectful than "Consumer".
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