Voiding warranties by unscrewing a knife

[leafstorm]

You ever see what the pictures of a knife look like under 200-500x magnification?

True that, I guess I never thought they would go that far to discredit customers. Such is the nature of business.

 

[A.P.F.]

How exactly do they avoid these marks during assembly?

Precisely fitting industrial grade tools for assembly. The only screw that you may see some two-way wear on is the pivot screw, caused during final adjustment, but even that is unlikely. I used to repair cameras and microscopes. You could always tell if someone 'hacked' a repair.

 

[RevDevil]

It's not discrediting customers at all, you got it wrong. A warranty usually covers materials and craftsmanship. The craftsmanship part of the warranty is how your knife was assembled. Some people have no idea how a screwdriver/torx/hex wrench works, other have no idea what the difference is between a torx and a hex, yet they proceed to mangle their knives and it is somehow the company's fault that they have no fine motor control or common sense with hand tools. Some folks should not be allowed near sharp things period, then there are those swindlers that try to always milk people, getting something for nothing.

 

[Tripton]

Post #14

Seems that they would have to be very careful not to ever back the screws off any, I cant think of anything else that would give it away. Rev, Ankerson help us out!

Somehow I doubt that every single screw that leaves the factory in any of the mid-priced folder manufacturers is under such tight scrutiny that they can use that as a tell-all every time.


That's also insinuating that every time a knife is sent in under warranty, they throw all the "old" screws away and install all fresh screws, every time. I know for sure a couple companies that don't.

 

[Tripton]

It's not discrediting customers at all, you got it wrong. A warranty usually covers materials and craftsmanship. The craftsmanship part of the warranty is how your knife was assembled. Some people have no idea how a screwdriver/torx/hex wrench works, other have no idea what the difference is between a torx and a hex, yet they proceed to mangle their knives and it is somehow the company's fault that they have no fine motor control or common sense with hand tools. Some folks should not be allowed near sharp things period, then there are those swindlers that try to always milk people, getting something for nothing.

Agreed.

I've always thought it was quite obvious that companies add the "no disassembly" part to their warranty to avoid having to fix the mistakes of idiots.

Most companies are fine with it if you have the slightest mechanical ability.

 

[RevDevil]

Agreed.

I've always thought it was quite obvious that companies add the "no disassembly" part to their warranty to avoid having to fix the mistakes of idiots.

Most companies are fine with it if you have the slightest mechanical ability.

Indeed Sending in a box full of parts that used to be a knife for repair/reassembly gets old soon and drives up cost. I'd guess that some companies build that cost into their bottom line.

 

[leafstorm]

Hence my hesitance to lend out my knives or expensive machinist tools

Your right, the company shouldn't have to deal with putz's who don't know the difference between a torx driver or allen key.

 

[xlcooplx]

I have a question for you guys. How would a company use loctite condition as a way of knowing the knife was taken apart? They'd have to take it apart to look at it lol.

I didn't realize you were over here too. I bumped the EDC thread on pt.net yesterday to see if you had picked up anything else. haha

 

[MikeC]

It's not discrediting customers at all, you got it wrong. A warranty usually covers materials and craftsmanship. The craftsmanship part of the warranty is how your knife was assembled. Some people have no idea how a screwdriver/torx/hex wrench works, other have no idea what the difference is between a torx and a hex, yet they proceed to mangle their knives and it is somehow the company's fault that they have no fine motor control or common sense with hand tools. Some folks should not be allowed near sharp things period, then there are those swindlers that try to always milk people, getting something for nothing.

Bingo survey says we have a winner, thank you RD

 

[singularity35]

You ever see what the pictures of a knife look like under 200-500x magnification?

Yup, a lot people post pics when they complain about rough liners and what not.

 

[The Government]

If I send a knife into a company for a faulty heat treat, and the knife is properly put together, then they should replace the blade for me. If I ever have to do this, and I get a call stating that they wont replace the blade because I took the knife apart, then that company lost my business for life. They could come out with a real life light-saber, and I would still not buy it.

That is just how it is.

 

[aquaman67]

It's been my experience that unless you send a Benchmade back in pieces, they really don't care and will fix it.

Reason #9 I only carry BMs...