Bought a Lil' Encounter. Needed some customer service. Emailed KENCREST USA, their American distributor. Nothing. Called the number they have listed. RING RING RING.... no answer, nothing. Don't know about this company, BOB LUM is a great designer, but I"m starting to think this "company" was created to dump overstock and the hell with service. Just my experience. Grrrr....
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The BladeForums.com 2024 Traditional Knife is ready to order! See this thread for details: https://www.bladeforums.com/threads/bladeforums-2024-traditional-knife.2003187/
Price is$300$250 ea (shipped within CONUS). If you live outside the US, I will contact you after your order for extra shipping charges.
Order here: https://www.bladeforums.com/help/2024-traditional/ - Order as many as you like, we have plenty.
Watch out for SEKI-DIRECT!!! NO SERVICE!
- Thread starter diamdave
- Start date
- Joined
- Jan 4, 1999
- Messages
- 3,000
Calm down. Seki Direct is an honorable company and quite reliable. The "U.S. office" is actually the home of the owner's daughter in LA. She can't help you. He needs to get rid of this. Simply send an email to Seki direct in Japan. The email address is on the website. It will take a couple of days to get an answer but you will get one. All is well. Take care.