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If the steps prior to tempering were all done correctly, a temper of 500 F. would put the blade at aprox. 55-56 Rc. That's more like the hardness of blades in the early frontier days of America. We've come a long way since then with better steels and better processes. A big chopper of 1084 with proper edge geometry should perform well in the 59-60 Rc. range. Some guys push the number up there even higher and do well.
As I said earlier....probably not a tempering problem and I'm curious why people think they need to go to 500 F. with 1084?
Ok, I'll do that and report the results.I congratulate you for testing your knives and suggest you go ahead and test what is left of the blade and see for yourself how strong and tough it is, there are lessons still waiting your attention.