Recommendation? What should i do

D

Dadex

Joined
May 1, 2021
Messages
143
Recently i purcheased a Moki knife in knifeworks and yesterday it arrived. I found 2 issues and now i have a dilemma and dont really know what to do. The first issue is that there is a tiny gap between the right scale and the lockbar. The second issue is that there is somethng like a glue (i suppose thats what they use to insert the mother of pearl) and it is noticeable in some 2 spots. The knife with taxes and shipping costed me 170 usd.
The first option i have is keeping the knife and knifeworks will give a partial refund of 39.95 usd what would make the knife cost 130 usd.
The second option is returning it that will cost me 40 usd to ship and they would refund me 136 usd. I would be losing 74 usd total doing this as they wont refund me the taxes and shipping. The following action would be buying the knife in a local dealer for 230 usd. Doing this the final cost would be 304 usd for the knife.
Here i let you pictures so you can see the issues im talking about and have an idea. Please check the last images so you can have an idea of how it big it is because in the first ones it looks bigger. Let me think if you consider this minor o major issues (note that ive been watching reviews on youtube on this knife and they all have that "glue", ones more and ones less prominent)

https://imgur.com/a/j11BDUq
 
I feel like I'm back in math class-

"Bobby buys a knife for $170. If he keeps it, he receives a refund of $40.

If he sends the knife back it will cost him $40 in shipping costs, but he will receive a refund of $136.

But if Bobby buys a new knife locally it will cost him $304.

Which is the best deal for Bobby?"

Math was never my best subject 😁.



Seriously though, only you can decide what will make you happy.

I doubt you bought the knife for "rough" work, where it's going to get banged around, scratched up, covered in dirt, etc, and where a few aesthetic flaws won't matter. I imagine that a major part of the knife's appeal was beauty and elegance. If those "flaws" are going to bother you, and prevent you from enjoying owning it, then you should probably send it back.

Just my opinion. But again, only you can know what you should do.

I'm curious to know what you paid for it before taxes and shipping. The amount of "refinement" you receive in a knife is typically relative to how much it costs.

For the price range, if the knife had good lock-up, and otherwise functioned nicely, I would overlook those minor "flaws". But that's me. I still think it's a good-looking knife.
 
Last edited:
killgar said:
I feel like I'm back in math class-

"Bobby buys a knife for $170. If he keeps it, he receives a refund of $40.

If he sends the knife back it will cost him $40 in shipping costs, but he will receive a refund of $136.

But if Bobby buys a new knife locally it will cost him $304.

Which is the best deal for Bobby?"

Math was never my best subject 😁.



Seriously though, only you can decide what will make you happy.

I doubt you bought the knife for "rough" work, where it's going to get banged around, scratched up, covered in dirt, etc, and where a few aesthetic flaws won't matter. I imagine that a major part of the knife's appeal was beauty and elegance. If those "flaws" are going to bother you, and prevent you from enjoying owning it, then you should probably send it back.

Just my opinion. But again, only you can know what you should do.

I'm curious to know what you paid for it before taxes and shipping. The amount of "refinement" you receive in a knife is typically relative to how much it costs.
Click to expand...
I tried to explain it the best way to be honest.
 
Dadex said:
I tried to explain it the best way to be honest.
Click to expand...

You explained it just fine. I was just making a little joke (a common occurrence on this forum :)).

A question- Is the "gap" a space between the lock and the liner? Like if you hold the knife up to a light sideways you can see a lot of light between the lock and liner?

Or is the "gap" you're referring to the result of the lock resting below the level of the liners edges?

I'm not sure if the answer would alter my opinion. It's more a matter of curiosity.
 
I would keep the knife and take the partial credit.
The glue can be cleaned and the small fit/finish issues are not bad.
But if it's going to make you nuts then return it, but honestly it wouldn't bother me.
Beautiful knife , BTW
 
If you ever want to sell that knife, you will have a hard time doing so. I don't think anybody would buy it. Superior fit & finish is like Moki's "trademark", so to speak. It's one of the primary reasons that people like them and buy them. Your knife is absolutely not typical Moki quality but I'm guessing that you already knew that.

And you say that the others that you've seen in videos have the same issues with the glue? That concerns me because it implies that their attention to detail has declined since the last time I bought a Moki.

Before you decide to keep it, consider the probability that you will never be able to sell it.
 
Comes down to how much it bugs you , and what you planned for it. It is your decission, but if it is not worth $130 in present condition to you, I would do the full return.
There is no good answer
 
No particular advice, but that's definitely disappointing from Moki. Sounds like you're in a bit of a damned if you do, damned if you don't situation.
 
JPD1998 said:
I would keep the knife and take the partial credit.
The glue can be cleaned and the small fit/finish issues are not bad.
But if it's going to make you nuts then return it, but honestly it wouldn't bother me.
Beautiful knife , BTW
Click to expand...
I think it cant be cleaned because its like incrusted there.
 
Railsplitter said:
If you ever want to sell that knife, you will have a hard time doing so. I don't think anybody would buy it. Superior fit & finish is like Moki's "trademark", so to speak. It's one of the primary reasons that people like them and buy them. Your knife is absolutely not typical Moki quality but I'm guessing that you already knew that.

And you say that the others that you've seen in videos have the same issues with the glue? That concerns me because it implies that their attention to detail has declined since the last time I bought a Moki.

Before you decide to keep it, consider the probability that you will never be able to sell it.
Click to expand...
Yeah check. This pictures are from all youtube reviews i found. They are from different videos and as you can see there is that "glue" in the same spot in every single one of them.
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Try an acetone soaked shop towel wrapped around a sturdy toothpick?
 
I'd refund it and eat the $40. I don't think you'll be happy with it, and a Moki should be superbly finished.

Just ad a heads-up, Knifeworks is one of the dealers that's happy to inspect a knife for specific areas of concern before shipping. Perhaps you can arrange a replacement that's inspected for gaps and glue?
 
Dadpool said:
I'd refund it and eat the $40. I don't think you'll be happy with it, and a Moki should be superbly finished.

Just ad a heads-up, Knifeworks is one of the dealers that's happy to inspect a knife for specific areas of concern before shipping. Perhaps you can arrange a replacement that's inspected for gaps and glue?
Click to expand...
The clearly didnt in this one. My problem as i mentioned is that shipping it back costs me 40 + 25 that i paid for shipping when i bought it + 15 in taxes and duties. I know it is how it is but its pretty unfair that i have to be the one losing 80 usd when its clearly not my fault and the knife is obviously not as it should be.
 
Dadpool said:
Just ad a heads-up, Knifeworks is one of the dealers that's happy to inspect a knife for specific areas of concern before shipping. Perhaps you can arrange a replacement that's inspected for gaps and glue?
Click to expand...

Maybe at one time. Call and ask that now. As near a quote as I can get: "Sir, we don't have the time to look at every single knife we ship and try to decide if you might think there is a problem. It just isn't practical. Many of our products are hand finished and so may not be perfect. Now if you get a knife that is damaged or doesn't work properly, at our discretion we will replace/refund/restock. Bu you will still pay shipping for us to inspect and decide."

Loved their pricing, service and selection. I was looking at a ZT knife that was on closeout that had been rumored here to have some fit/finish problems. So I called to see if they would have someone pop the box open and check it out before shipping. The lady I talked to was polite but unbending.

Other recommended BF dealers are more accommodating and service oriented. I would use the knife knowing it is a great knife that will provide a lifetime of good work. Pretty soon, you will probably forget about those nagging cosmetic problems and might even do something to the knife yourself that make those little nagging things seem small. But... I would certainly asses purchase policies of dealers when buying my better knives.

BTW, this is based my own personal experience. To their credit, KW was completely clear upfront that they were the sole arbiter as to what was acceptable and what was not. Since I was on a purchasing spree to replace stolen knives (burglary) and upgrade my work knives, they probably saved me some dough by telling me their policy upfront.
 
Dadex said:
The clearly didnt in this one. My problem as i mentioned is that shipping it back costs me 40 + 25 that i paid for shipping when i bought it + 15 in taxes and duties. I know it is how it is but its pretty unfair that i have to be the one losing 80 usd when its clearly not my fault and the knife is obviously not as it should be.
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It may not be a great option, just the best you are being offered.
The only other thing you can do is try to get better options-contact the maker, and go further up the management chain at the dealer.
 
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