This thread needs to be trashed as I find the title somewhat disrespectful. I just hung up the phone with Lexi and that girl is working her butt off and was practically gasping for air while taking my credit card number. I think I'm gonna start a new thread titled "Whoo Hoo! Thank you! Lexi!".
Seriously though, when you a buy a product from a company with a relatively small staff that sells extremely popular products to a group of demanding people like the folks here on BF you need to realize that you are not placing an online order with an automated system and that there is a real person and not a machine that makes the product and processes the order and your expectation of response time can't be automatic either. Keep it real-
Lexi, thank you for all of your hardwork and patience with us folks.