When I finally got my favorite mnandi I realized that

songzhaokai

songzhaokai

Joined
Jun 24, 2024
Messages
47
I received the Mnandi from 7-24 production, and when I took it in my hand, I found that the wood patch was loose and had gaps in it, and I gently took it off by hand, very easily, without even needing any tools.
 
This is a picture taken when I received it, and at first I didn't realize there was a problem, but now that I've gone to look at it, there's a problem occurring in the lower left corner and the right side.
 
Also, as an international buyer, it's obvious that I'd have trouble sending it back to the mothership to fix the problem, so I'll just have to deal with the issue myself.
 
Definitely not normal. Have you reached out to CRK about this?

edit: Your additional comments weren't showing up for me at first. Even if you aren't able to send it back, I'm sure they'd appreciate being notified about the issue.

I believe CRK uses a 3M brand VHB double sided tape to secure the inlays. I think if you do some searching around here you will be able to find discussions about it.
 
Sorry, I'm an international buyer and even contacting crk doesn't help!
Ilikesharpstuff said:
Definitely not normal. Have you reached out to CRK about this?

edit: Your additional comments weren't showing up for me at first. Even if you aren't able to send it back, I'm sure they'd appreciate being notified about the issue.

I believe CRK uses a 3M brand double sided tape to secure the inlays. I think if you do some searching around here you will be able to find discussions about it.
Click to expand...
 
That is great advice sharpstuff. I would certainly forward those photos attached to an email message explaining your problem, to their CS department. I would be shocked if you didn't get a reply or response. Bummer man. I hate seeing quality issues with new knives, especially CRK. Good luck!
 
Id still get in to contact with CRK and notify them of the issue. Maybe they could mail you out a die cut piece of VHB (unlikely but you never know!)

Either Avery or 3M VHB tape should get you sorted. clean the hell out of everything prior to applying and sticking it down.
 
LibertyFlyer said:
That is great advice sharpstuff. I would certainly forward those photos attached to an email message explaining your problem, to their CS department. I would be shocked if you didn't get a reply or response. Bummer man. I hate seeing quality issues with new knives, especially CRK. Good luck!
Click to expand...
Thank you! I'm ready to spend the money to recreate a pair of patches.
 
badmatt said:
Id still get in to contact with CRK and notify them of the issue. Maybe they could mail you out a die cut piece of VHB (unlikely but you never know!)

Either Avery or 3M VHB tape should get you sorted. clean the hell out of everything prior to applying and sticking it down.
Click to expand...
Thank you! I'm ready to spend the money to recreate a pair of patches.
 
Ilikesharpstuff said:
Definitely not normal. Have you reached out to CRK about this?

edit: Your additional comments weren't showing up for me at first. Even if you aren't able to send it back, I'm sure they'd appreciate being notified about the issue.

I believe CRK uses a 3M brand VHB double sided tape to secure the inlays. I think if you do some searching around here you will be able to find discussions about it.
Click to expand...
Thank you! I'm ready to spend the money to recreate a pair of patches.
 
songzhaokai said:
Also, as an international buyer, it's obvious that I'd have trouble sending it back to the mothership to fix the problem, so I'll just have to deal with the issue myself.
Click to expand...
I am in Europe (France), I had to contact CEK nice and they took care of me.

I think it makes sense , even for an international buyer, to contact them and to give them a chance to help
 
songzhaokai said:
Sorry, I'm an international buyer and even contacting crk doesn't help!
Click to expand...
The first thing you should have done was write to the CRK company and add all these pictures and explanations, at least you had time to write it on the forum.
...
I'm surprised how quickly people react to write issues on the forum and seek help from the forum, when the first thing they should do is to contact the owner, CRK company.
 
V a d i m said:
The first thing you should have done was write to the CRK company and add all these pictures and explanations, at least you had time to write it on the forum.
...
I'm surprised how quickly people react to write issues on the forum and seek help from the forum, when the first thing they should do is to contact the owner, CRK company.
Click to expand...
I'm glad so many people helped me, but I couldn't manage to tell the crk company, because the answer I'd get would probably be to send it back to be reprocessed, which would be too tiring for me as an international buyer, and I might as well just buy a new crk for that effort.
So I'm not going to do anything without results After that I chose to post it here just to make this clear to you guys BTW I thought my five zaan and five sebenza were pretty great but after I got mnandi for the first time I had some minor disappointment.
 
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