Which dealers check the blade first?

[Seanski]

I "store shop" at Warriors & Wonders and Jay always pulls a knife out of the box,
opens it up and if something doesn't jump out at him he hands it over to you to
inspect before buying. It's a ritual and he does it every time!
If you phoned in an order I'm sure he would extend the same courtesy and
check it before shipping to address your concerns.

Sean

 

[flash900]

I suspect that the dealer who wouldn't inspect the blades for me is drop-shipping and doesn't have the inventory.

That might account for the fact that I got no response to the written request in the notes section of my online order.

This dealer has good prices and has been decent to deal with, but I am re-evaluating whether that is enough; inspecting a product before the sale is a service worth seeking out.

Question: why don't more of us do this -- ask dealers to inspect the goods before shipment?

 

[arty]

I would recommend emailing in advance to see if the knife is in stock. If so, then you could include the request in the request/special instructions box when ordering.
Some dealers do not have every knife in stock when you order, or not every brand. It may depend on how many they sell or other reasons.

 

[Josh K]

There is a dealer that does exactly this with every blade he ships, but sadly, I cannot remember his website or full name. I only recall that his name is Tom. Maybe someone else can chime in with more information?

Tom Berry inspects the knives before he ships - one of several reasons to go with Tom. spydercoVT.com

Completely agree :thumbup:

Canis

+1. Tom inspects every knife he ships.

 

[Smash05]

Why don't more of us do this, because I suspect with ordering over the internet I expect the impersonal nature of the deal. I also understand that these are mass market goods and online the prices are very low and if something comes to me a little off, I can deal with it then. I go with quality dealers and manufacturers and have never had a bad experience returning or exchanging a knife. I understand that by offering a lower price online, I trade away some service and don't want to inconvenience the seller unless there is actually a problem.

 

[Peruna1998]

Completely agree :thumbup:

Canis

In my experience Tom does a great job.

 

[RevDevil]

I suspect that the dealer who wouldn't inspect the blades for me is drop-shipping and doesn't have the inventory.

That might account for the fact that I got no response to the written request in the notes section of my online order.

This dealer has good prices and has been decent to deal with, but I am re-evaluating whether that is enough; inspecting a product before the sale is a service worth seeking out.

Question: why don't more of us do this -- ask dealers to inspect the goods before shipment?

So what store did you get a bad deal from? As far as my experiences are concerned, I've only received 2 knives that weren't to my liking. This is out of a couple hundred orders online (knives, gear, watches, all kinds of stuff).

If you stick with a reputable dealer and not nickel and dime a $60 or $70 knife, then you will more than likely get what you are after (without the need to be hyper vigilant). Keep in mind, production knife companies cannot sell a knife for a low price and turn out custom quality for a fraction of the price, there is usually a trade off at some point.

I don't do it until I get a bad knife, that is when I call and explain what my issue is and ask if they are willing to rectify it. It's hard to expect perfection from everyone all the time.
Just like anything else in life, you get what you pay for. This does not mean that you should not get a decent value for your dollar, but some people just take the smallest thing to extremes and then make something about nothing.

 

[flash900]

So what store did you get a bad deal from? As far as my experiences are concerned, I've only received 2 knives that weren't to my liking. This is out of a couple hundred orders online (knives, gear, watches, all kinds of stuff).

If you stick with a reputable dealer and not nickel and dime a $60 or $70 knife, then you will more than likely get what you are after (without the need to be hyper vigilant). Keep in mind, production knife companies cannot sell a knife for a low price and turn out custom quality for a fraction of the price, there is usually a trade off at some point.

I don't do it until I get a bad knife, that is when I call and explain what my issue is and ask if they are willing to rectify it. It's hard to expect perfection from everyone all the time.
Just like anything else in life, you get what you pay for. This does not mean that you should not get a decent value for your dollar, but some people just take the smallest thing to extremes and then make something about nothing.

The blades arrived in good shape, which is why I have not identified the dealer. Also, I've made other purchases from him, and they were satisfactory.

It's not my intent to dis the dealer.

My issue is that after he shipped the knives, I asked if he had inspected them. He said he was unable to do that. ......His response got me thinking about what a consumer has a right to expect.....which is why I raised the question in this thread.

I try to be careful how I spend my money -- well, that's only partly true, isn't it? Few of us really NEED a knife collection.......At any rate, I was curious why more of us don't ask for an inspection prior to shipping.

I will continue doing business with the dealer involved in this sale.....But I expect I will do more business with those dealers who can accommodate my request to inspect the goods.

I appreciate your responses.