- Dec 25, 2008
part of my concern comes from my own experience with my 31. It was gritty feeling out of the box, so I took it apart. There was no lube on the thing, and one of the washers had a bur on it. I own a few dozen CRK folders, and have never had a problem before. Couple my experience with what I have been reading lately, and I have to wonder if things have changed with the new management. I know one example of a knife getting out with problems does not mean the overall quality has gone down, but I do have to wonder.Is this reference to the lock rock 31’s...? Or old services that are now discontinued like refinishing the surface of graphics...?
Anytime a model is discontinued ( one of the latest being the 21 ), services change. Can’t expect them to stock parts forever, but should have enough on hand to cover legitimate warranty work, or like you see in many other avenues replace with current model.
As for CRK warranty, they have always been picky with what is covered and that has never bothered me. I am not a modder or tweaker. Many like to mod knives and they have always been strict with that policy.
Botched sharpening jobs by the owner are not CRK’s fault.
Back when scothcbrite sebenzas was the latest fad, there were many that people thinned the scales down too much and that voided warranty. Can you blame CRK...? Nope.
Also back to another fad with the wrist flicking, it would deform the stop pin and cause lockup issues. Was that CRK’s fault...? Again, Nope.
The couple issues I have had over the years were with stock CRK that failed and they fixed them without issue. I have owned hundreds of CRK and can only think of 5 that I had to send in, and 2 of those were minor.