Will CRK reissue a birth card?

A-MAC

A-MAC

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Jul 12, 2014
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I got a great deal on a user large plain 21 recently, it will be here Friday. It doesn't come with a box or paperwork. I'm not worried about it being a fake but I'd like to have a birth card. If I send it in to CRK will they reissue a birth card?
 
Yes they will, if you send it in for a reissued box and birthcard it only takes around 10 days. If you can stand to be without it for 4-6 weeks have them do a spa treatment which includes sharpening, scale blasting, and clean/re grease. It will come back like a brand new knife! While your at it pick up the wrench and cloth for a few bucks to make it complete. Shipping back will be $15 regardless so take advantage.
Edit: The new birthcard will state "reissued"
 
I'm not entirely sure I want to have the spa treatment done. I kind of like the character that the handle has developed and the blade is in good shape. I'll decide after it arrives. Thanks for the help gentleman.

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If you decide to send it in for a birth card and don't want them to blast the slabs, be sure to note that on the slip you fill out. If you forget, there is a very good chance (100%) it will be re- blasted.
 
Corskin said:
If you decide to send it in for a birth card and don't want them to blast the slabs, be sure to note that on the slip you fill out. If you forget, there is a very good chance (100%) it will be re- blasted.
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Thanks for the heads up. I'm going back and forth on that. On the one hand it has a lot of character like it is. On the other hand I like putting scratches on new knives.
 
HalJordon said:
Thanks for the heads up. I'm going back and forth on that. On the one hand it has a lot of character like it is. On the other hand I like putting scratches on new knives.
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That's understandable, however, with a spa treatment, every character mark will be from you and have more meaning when you pull it out to use.
 
I would not send it in from Europe just for the card, what if it got lost in the mail or customs...

Regards
 
As a "21" it should have the #'s inside the scales, which guarantees the age and authenticity.... Since the spa is no big deal to you, why let it out of your hands? Bad things happen when they wander for any reason......
 
bart1 said:
As a "21" it should have the #'s inside the scales, which guarantees the age and authenticity.... Since the spa is no big deal to you, why let it out of your hands? Bad things happen when they wander for any reason......
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The scale dates will only let you know when the scales were made, not the knife. They sometimes vary by a fair amount from the build date. Also sometimes display scale and lockside are made on a different dates. It will let you know that the knife was not made before the date on the scales.
 
One of my Regulars was re-blasted after it was double-lugged. Honestly, I would not have it done unless absolutely necessary (which it is when a Regular is double-lugged). Among other things, the CRK logo looses some of the crispness of the edges.
 
Why do they feel it is necessary to reblast the light when they work on it? That doesn't make any sense to me. I don't see how the texture of the slabs should affect the function of the knife. I am working hard to add character to my two new Sebs and if I had to send one in for a mechanical repair and it came back with a new bead blasted finish I'd be annoyed.
 
nbp said:
Why do they feel it is necessary to reblast the light when they work on it? That doesn't make any sense to me. I don't see how the texture of the slabs should affect the function of the knife. I am working hard to add character to my two new Sebs and if I had to send one in for a mechanical repair and it came back with a new bead blasted finish I'd be annoyed.
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Because the purpose of a "spa treatment" is to return the knife to "like new" condition and everything that condition entails within a reasonable limit. The fact of the matter is, if there is a deviation from the normal procedure, like adding or subtracting steps, invariably, something gets missed in the process.
 
nbp said:
Why do they feel it is necessary to reblast the light when they work on it? That doesn't make any sense to me. I don't see how the texture of the slabs should affect the function of the knife. I am working hard to add character to my two new Sebs and if I had to send one in for a mechanical repair and it came back with a new bead blasted finish I'd be annoyed.
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Perhaps it is from a customer service standpoint. Not everyone is as particular about their knives as us nuts on BF. I can see how most would appreciate sending a beat up knife in for a mechanical issue and having it returned as a 95% new knife. CRK does understand that not everyone wants to have their knife re-blasted and they will skip that step if requested.
 
Well I understand if you ask for the spa treatment that's part of the deal. But I've seen a couple posts where members had specific work done on it and then mentioned that the blasting was somehow required because of the work done. Case in point: JNewell's post just above mine. I don't understand why blasting it should be required as part of a mechanical fix, versus a spa treatment where the point was to make it look new. Maybe my question is better phrased now? Maybe? Haha



Posted at the same time Corskin!
 
Well I got the 21 yesterday, one day early, I was pretty psyched when I got the mail and it was there. It is in much better shape than I thought. It is dirty inside which I can fix, I planned on taking it apart for a clean and lube anyway. The blade is nearly mint and the handle has a lot of character. The scales are marked B 10 on the inside.

I won't be sending it in for a new birth card. I know it's real. I did however order a new handle screw, pin, back spacer and cloth. I knew it was missing those parts when I bought it. Overall I am very happy and I am anxiously awaiting the parts I ordered.


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nbp said:
Well I understand if you ask for the spa treatment that's part of the deal. But I've seen a couple posts where members had specific work done on it and then mentioned that the blasting was somehow required because of the work done. Case in point: JNewell's post just above mine. I don't understand why blasting it should be required as part of a mechanical fix, versus a spa treatment where the point was to make it look new. Maybe my question is better phrased now? Maybe? Haha



Posted at the same time Corskin!
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I am going to rephrase my original statement much in the same way you rephrased your question.

It's about repetition..If you do something the same way every time, there is little room for mistakes- Which leads to a less than desirable customer service experience..
Let's put it this way,- The customer generally has a far better chance of being happy (read ecstatic) with something returned to them in a "like new" state, than in what looks used.. Remember- The reason for the exceptional fits, looks etc has alot to do with Chris as well as his staff being pretty OCD.
Some of the individuals that would like to leave their scales as they sent them are probably in the minority in the overall scheme of things..I am not saying that CRK won't leave them if there was a request, but trying to explain their reasoning for not returning something to you that looks like it has been dredged from a dirt pile. Reputation.


Bill
 
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