I sent in the Wilson Combat Elite Level 3 pictured below to Wilson Tactical for some work. The ball detent was worn flat, and I asked them to toss on some new thumbstuds and washers while they had the knife. I sent the knife on the 22nd, USPS tracking indicates that they received it on Monday the 26th. Well, the knife was waiting for me when I got home today, they sent it back via UPS Second Day Air. So, they got it on Monday, did the work and sent it back that same day via Second Day Air, all on their dime. On top of that, there was no mention of the rayskin inserts or bead blasted blade. When I sent a customized knife to Emerson for warranty repair, they flat out told me that they worked on it this time but would not work on the knife again because I had altered it.
I will not hesitate to buy another Wilson Tactical knife, they stand behind their product 100%.
I will not hesitate to buy another Wilson Tactical knife, they stand behind their product 100%.
