Word of Warning to all those that "pimp" or modify knife handles

[Barry H]

Had a not so nice experience with a piece of C-tek from Composite Craft this afternoon. I had cut a piece out of a small blank of the material, and I was proceeding to thickness it down to about .150 it inexplicably broke into two pieces:grumpy:

I was concerned whether or not I got a bad piece from the company, so I jotted off an email to the company.

I'll let you guys read a couple emails I sent this afternoon:

Hello,
I received your material the other day and finally had a chance to to make a scale with it today. As I was thicknessing it down to 1/8", the piece inexplicably fractured in my hand. I am kind of perplexed why this may have occurred. Have other knife makers encountered this? Could I possibly have gotten a defective piece? That piece of C-Tek was expensive, I am going to have a hard time promoting your product if I can't get usable material that is stable either in my hands or my customers.

Please advise,
Thanks,

Their reply

I call that abuse of material.
What happened.

Sent from my iPhone

On Jan 19, 2013, at 2:20 PM, BARRY H<bphsah1@msn.com> wrote:

> link

Really?? Abuse?? Really?? So I wrote back:

Not sure I follow, how was it abused?

> Subject: Re: I need a piece of black C-tek
> From: teamcompositecraft@gmail.com
> Date: Sat, 19 Jan 2013 15:09:00 -0500
> To: bphsah1@msn.com

Now, here is where it really gets good

U said it broke. I'm at a bar at the beach.

Sent from my iPhone

On Jan 19, 2013, at 3:11 PM, BARRY H <bphsah1@msn.com> wrote:

Not sure I follow, how was it abused?

Personally guys, let my pain and expense be your gain: Stay away from this company, they seem to prefer sitting at a bar getting toasted more than they would prefer to take care of a customer

 

[theHobbyist]

Thank you for your post, but it contradicts an experience that another user had link to thread.

perhaps you got a disgruntled former employee as it was answered from an iphone, (OK I admit that is a bit of a stretch). In your photo it clearly separated along a seam. Ryan does express a bit of concern with the cells that are on the edge releasing from the cell (kind of like what happened to yours, but yours are in the middle).

Perhaps a phone call is warranted... be stern but polite.

Oh and thank you for posting this, It puts me back on the fence as far as trying this material out...

 

[Morrow]

I'm moving this to the Feedback forum.

 

[allyourblood]

Any follow-up to this? Was the piece replaced?

 

[Barry H]

I got a refund on the material. customer went with LSCF instead.

 

[allyourblood]

I got a refund on the material. customer went with LSCF instead.

Glad to hear that! Sorry that C-Tek stuff didn't work out.