Would you send it back to Case?

iahunter3

iahunter3

Joined
Mar 2, 2011
Messages
515
I bought this yellow cv pen and noticed after sharpening and use that there is a gap between the spring and spacer.
Would you send this back to Case to see if they will fix it?
photobucket-18794-1340901641505.jpg


A "beef juice" patina on the main blade, hard to see, but a nice blue:
photobucket-3637-1340901567142.jpg
 
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Well, the gap does look rather long and wide. I would send it back if it bothers you to the point that you don't enjoy the knife to its full potential.

It looks to be one of your users. Personally, it would not bother me enough to send it back. Based on your pic, that is. It might be even worse in person.

I would definitely send it back if the gap was not there when the knife was new.
 
Is there side to side play resulting from the gap? Ultimately if you are not happy send it back, I have yet to send back to Case but have with other manufacturers, most will fix or replace. My wife had taught me not to be afraid to send something back under warranty, most companies want the coustomer to be happy.
 
My yellow medium stockman has a similar gap, maybe not that big as it looks in your picture though. I'll have to take a picture and compare.
Anyway, I would send it back if i knew it would bother me to the extent that i wont be using the knife.
 
There is side/side play in the scale and liner, but not the blades, the end pins are tight. It is actually wider than the pic makes it look. It is a user, but it does bother me a bit. It was like this new, but I was excited to see how well the cv sharpened compared to SS so I sharpened and used. btw I love how the CV performs.

Thanks for the prompt responses, I think I will send it back and see what they will do.
 
iahunter3 said:
There is side/side play in the scale and liner, but not the blades, the end pins are tight. It is actually wider than the pic makes it look. It is a user, but it does bother me a bit. It was like this new, but I was excited to see how well the cv sharpened compared to SS so I sharpened and used. btw I love how the CV performs.

Thanks for the prompt responses, I think I will send it back and see what they will do.
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Good move.:thumbup:

The repaired or replaced knife will give you greater satisfaction and at the very least, Case will be made aware of the problem which I think is important too.

Keep in mind that Case might replace the knife with a different one unless you insist on a repair.
 
Thanks all for the input! You have given me the nudge I needed to send it in, repair or replace really doesn't concern me at this point as I've only had it for a few weeks and I don't have an emotional attachment to it yet :)

Ya'll make this a great place, just sayn'.
 
Railsplitter said:
Keep in mind that Case might replace the knife with a different one unless you insist on a repair.
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If you do not insist on repair, be sure you insist on inspection of the replacement for a similar gap.

Mine has one as well, but unlike yours there is no movement of parts that ought not to move.

Casepengap.jpg
 
My suggestion is that you should send it back and ask for a replacement. It has bothered you enough to ask us about it and my thoughts are that it will continue to bother you and affect your satisfaction with the knife. My favorite knife has a gap like yours; not quite as bad, but it doesn't bother me. But you are obviously concerned about yours and I say send it back.

Ed J
 
Here is mine. Now I'm not sure, but the gap might have appeared after i squeezed the bolsters to get rid of the clip point's blade play. The blade play was keeping me from carrying and enjoy the knife, but it seems the gap doesn't. Oh well.
IMG_7711.jpg
 
I have the exact same knife, purchased within the last few months and have the exact same gap. Wonder if there was a bad batch. There's no blade play on mine so I'm keeping it as is.
 
jacktrades_nbk said:
Here is mine. Now I'm not sure, but the gap might have appeared after i squeezed the bolsters to get rid of the clip point's blade play. The blade play was keeping me from carrying and enjoy the knife, but it seems the gap doesn't. Oh well.(...)
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I doubt the gap was caused by squeezing the bolsters. Most of the brass liners I've seen have very springy temper, and often have at least a little bit of warp to them from the start. It takes a LOT to force/bend them to a new position. They usually just spring back. This isn't specific to just Case or any other single make, they all do it. It's just the nature of the thin, tempered brass.

To the OP, if it bugs you, there's certainly no harm in seeing what Case is willing to do for you. I'd bet they'll find a way to make it right for you.
 
I don't expect the same level of fit and finish on a $27 knife as I do on a $127 knife, but I think if something bothers you it is better to address the issue than let it nag at you. I hope you enjoy it when you get it back. I don't carry mine much these days, but it was my first CV knife and I really like it. Clean, simple, and slices like it was born to it.
 
Absolutely send it back. I jut bought two peanuts (from different sellers). The fit and finish was pretty good on both save blade centering which was awful on both. I had asked each seller to check for fit and finish, but they did not. I sent both to Case for repair.

From now on if I purchase another Case...it will be in person. I was unhappy, and it would have bothered me to carry a knife I am not hook, line, and sinker for.

I would not accept that gap. Send it back. I understand volume production issues, but it's no excuse for what you or I experienced.

Hope case makes it all good for you!

Peter
 
Doug Add said:
If you do not insist on repair, be sure you insist on inspection of the replacement for a similar gap.

Mine has one as well, but unlike yours there is no movement of parts that ought not to move.

Casepengap.jpg
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Should the knife have two brass liners on one side?
 
glocktenman said:
Should the knife have two brass liners on one side?
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I'm not smart enough about knife construction to answer why, but I think it may have something to do with blade spacing.

Both of my Case mini copperheads have a similar setup.
 
glocktenman said:
Should the knife have two brass liners on one side?
Click to expand...

Some makers do that, to make some extra space in knives with 2 opposing blades on the same spring. In effect, it widens up the blade well a little bit, so opposing blades on one spring don't have to be so severely crinked (bent), to avoid colliding with each other on closing. It's more apparent when looking into the blade well; the bulk of the extra (inner) liner is milled out, to make more space for the two opposing blades.

My Buck 307 stockman (Camillus-made) has an extra liner on one side also, to make room for the opposing spey and sheepfoot blades.
 
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re: two brass liners on one side--

Doug Add said:
I'm not smart enough about knife construction to answer why, but I think it may have something to do with blade spacing.

Both of my Case mini copperheads have a similar setup.
Click to expand...

Obsessed with Edges said:
Some makers do that, to make some extra space in knives with 2 opposing blades on the same spring. In effect, it widens up the blade well a little bit, so opposing blades on one spring don't have to be so severely crinked (bent), to avoid colliding with each other on closing....
Click to expand...

Well, I'll be. I just got l'arned some more here at the end of the day. :-)

~ P.
 
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