Anyone have any info on these people?
I made a knife kit order on Aug 3, 2007 and received an email giving me an order number and a link to track my package. After 24 hours I attempted to check the tracking number that was provided and saw that it showed delivered in Texas on 3/21/07. I live in CA and the package was delivered 5 months prior to me making the order. Must be a glitch?
I emailed sales@knifekits.com and did not get a response. I then submitted a "Product Support Request" from their web page and still did not receive a response. I called their support phone number and got the answering service to a web page supplier. I have checked my credit card and have not found any of the items charged yet. Some might have given up at this point but I still struggled on.
I registered on their forums and read what other customers had to say. One person had posted about a computer glitch and the person who runs the site gave an email to contact him directly. I did that stating that I really wanted to get this matter resolved as quickly as possible asked for assistance in trying to find out what happened with my purchase?
That was two days ago. Still no response...:thumbdn: At this rate my vacation will be over and I won't have time to make a knife.
I am checking my credit statements really closely to make sure that they don't charge me, but in the meantime I still don't have a knife kit to work on. Anyone able to recommend a really good place to get a beginners knife kit with much less hassle?
I made a knife kit order on Aug 3, 2007 and received an email giving me an order number and a link to track my package. After 24 hours I attempted to check the tracking number that was provided and saw that it showed delivered in Texas on 3/21/07. I live in CA and the package was delivered 5 months prior to me making the order. Must be a glitch?
I emailed sales@knifekits.com and did not get a response. I then submitted a "Product Support Request" from their web page and still did not receive a response. I called their support phone number and got the answering service to a web page supplier. I have checked my credit card and have not found any of the items charged yet. Some might have given up at this point but I still struggled on.
I registered on their forums and read what other customers had to say. One person had posted about a computer glitch and the person who runs the site gave an email to contact him directly. I did that stating that I really wanted to get this matter resolved as quickly as possible asked for assistance in trying to find out what happened with my purchase?
That was two days ago. Still no response...:thumbdn: At this rate my vacation will be over and I won't have time to make a knife.
I am checking my credit statements really closely to make sure that they don't charge me, but in the meantime I still don't have a knife kit to work on. Anyone able to recommend a really good place to get a beginners knife kit with much less hassle?
