I ordered a Kershaw Black Boa from www.pvk.com back on 12/26/01. I was waiting, waiting, and waiting for it to arrive via UPS second-day air so I called to check the status. Josh told me that they had a bit of a shipping backup, and it would be out to me shortly. A day later, I got my Boa and a free knife via USPS next-day service. I was very pleased. Unfortunately, the Boa arrived with a defect (not the fault of Josh or PVK). I called Josh and he is shipping me a new knife with a return mailer so that I can return the defective knife. I've never had someone so willing to work with me to make things right. I'd definitely recommend doing business with www.pvk.com.
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