Just want to add another positive experience to the hundreds of others that have had a positive experience.
I shipped my knife out on the 27th of July, they received on the 30th. They fixed a minor issue with the blade closing too far, sharpened it up and sent it back looking new (Aug 14th). For those keeping track, that is 2 weeks 4 days including shipping time and weekends that I did not have my knife. I would say that is pretty damn fast!
Now the minor knocks on the process.
1. They attached the clip in a different place then when I originally sent it.
2. I would have liked some type of conformation on receiving the knife (email would be fine) and an update that it is shipping back out.
3. A list of services preformed would have also been nice.
Overall, I couldn't be happier but figured it was worth mentioning these minor items.
ZT for the win!
I shipped my knife out on the 27th of July, they received on the 30th. They fixed a minor issue with the blade closing too far, sharpened it up and sent it back looking new (Aug 14th). For those keeping track, that is 2 weeks 4 days including shipping time and weekends that I did not have my knife. I would say that is pretty damn fast!
Now the minor knocks on the process.
1. They attached the clip in a different place then when I originally sent it.
2. I would have liked some type of conformation on receiving the knife (email would be fine) and an update that it is shipping back out.
3. A list of services preformed would have also been nice.
Overall, I couldn't be happier but figured it was worth mentioning these minor items.
ZT for the win!
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