ZT 0561 brand new, lock disengages, almost cut me severely

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chester22 said:
you can clearly see your thumb moving the lock over before the lock disengages, and just because it has a little play it wouldn't make the lock fail too.....
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Think what you want. I realize your love for Kershaw. I like them too, but seriously. The lock is slipping man. I am not going to risk cutting myself to give you an in depth look.
 
Hey Kershaw fan club guys. Get yourself a properly fitted frame lock and you would understand. You put pressure on the spine of the knife and the lock disengages. It's a real easy fix. More attention just needs to be paid to fitting the lock to the tang of the blade.

I don't see why you're giving me a hard time. It may appear that I'm purposely disengaging the lock, but that is not the case.
 
The Logical One said:
I've held back from saying this for a long time, but I think when Thomas showed his extreme (IMO overly) generosity early last year when he would answer complaints by sending the complainers a bunch of new knives.

After that, you see waves of threads where people are now having "issues" with their ZT's. That's some major BS and that's why "good customer service" is dead nowadays. You give people an inch and they try to take a mile.
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I asked kershaw for a shipping label. They told me they couldn't do that. This was a replacement knife provided by thomas that's brand new albeit it's been a few months since the issuing of this knife. This is what has me going.

The knife is being mailed back, I'm anticipating a refund. Done. There are too many quality knives out there to have to settle for such service. Kershaw won't be on my list.
 
stabman said:
Yes it does.
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You guys lack an understanding of a frame lock. Even if my thumb were pressing down on the lock bar from the butt end of the knife, the lock bar would not move and disengage the lock. Unless, there was a poor mating of the lock surfaces. Try it sometime.

Enough said.
 
If I was Kershaw/ZT, I sure as hell wouldn't warranty a knife with an attitude like yours. Damn....
 
Ok fine, can you remake the video with your thumb below the cutout? Because it's impossible to move the lock over if your thumb is below the cutout.
 
every one, this thread was started to ask for advice, and now it is just bickering i think we are all above this, we all love KAI here.

Please for the love of god post the vid duro.......

And just to be clear I don't mean any one any offense I just think we are all reasonable people here.
 
duro said:
You guys lack an understanding of a frame lock. Even if my thumb were pressing down on the lock bar from the butt end of the knife, the lock bar would not move and disengage the lock. Unless, there was a poor mating of the lock surfaces. Try it sometime.

Enough said.
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Hey, would Chris Reeves, Hinderer, Zero Tolerance, Kershaw, Spyderco, Three Sisters Forge, and a couple others know anything about framelocks? I have those, too.

All of those disengage if I use my thumb to push the lockbar off of the lockface.
 
duro said:
You guys lack an understanding of a frame lock. Even if my thumb were pressing down on the lock bar from the butt end of the knife, the lock bar would not move and disengage the lock. Unless, there was a poor mating of the lock surfaces. Try it sometime.

Enough said.
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Very interesting. Because I can get close to disengaging my TiLT's lock from farther down the lock. Granted I'm not able to do it farther down the lock, but I'm younger, a lot smaller, and lets face it a lot weaker than you are. And my hands are probably smaller as you can see from this picture.
CAM00438_zps12755cbd.jpg

duro said:
OK. Let me open the box and redo it. Just to appease the fan club.
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please do.
 
duro said:
Hey Kershaw fan club guys. Get yourself a properly fitted frame lock and you would understand. You put pressure on the spine of the knife and the lock disengages. It's a real easy fix. More attention just needs to be paid to fitting the lock to the tang of the blade.

I don't see why you're giving me a hard time. It may appear that I'm purposely disengaging the lock, but that is not the case.
Click to expand...

Anyways video in coming, of my showing how you can't cut your self with a ZT 561.

I know what Kershaw's warranty states about defective knives... but I wonder what it does for defective users.
 
This is not about fan club, this is about slander and what appears to be a lack of user intellect. Im sorry you arent happy with the knife, but if you are so dissappointed with it, like has been previously suggested, send it in and have them look at it. Shipping to oregon is maximum 10 dollars, which is a small price to pay compared to the msrp of the knife you bought. Send it in and quit complaining, its people like this that are ruining the customer service industry.
 
duro said:
Think what you want. I realize your love for Kershaw. I like them too, but seriously. The lock is slipping man. I am not going to risk cutting myself to give you an in depth look.
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It Love Striders, Chris Reeves, Spydercos, Benchmades and CRKTs too, It has nothing to do with the company that makes it. I don't even own a 0561, I like the 0550s better. :)
 
Duro, since you have already been contacted by our customer service department, there is no reason to continue this discussion. If you send the knife in, we will be happy to address any concerns you may have.

This thread is closed.

- Jim
 
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