First of all, welcome, though I think you've probalby at least been in contact with the group before if you've previously been banned from buying(just probalby before my time, I haven't been around long).
A little miffed though that you think use some of us put our Khuks too isn't "real" use. I take mine with me camping, and often keep one in truck. Split some firewood, help clear way through woods, and if need be, would help keep me alive while stranded in blizzard/aftereffects of torando/whatever. Been there before,a nd didn't have a Khuk, and could have used one. Not sure how that use, both comfort, work and possibly saving my life, doesn't count as real in your book. It's just as real as any other uses for a Khuk. Uncle Bill does his figures exactly as he should, by the results of the full spectrum of his users/customers, rather than any specific group/user.
Heck, if Jeep only rated their failures and quality of their vehicles by users who take them to Moab, or other places(one of the more extreme, or more popular of the eextreme, rock crawling courses in the states), they'd sure look bad. Jeeps go through all the time, but snap axles, pitman arms, etc on the way through.