A week before Christmas and a last minute "have to have" gift! Absolutely no way did I expect to have the gift in hand when it was absolutely needed! We gave it a try anyway......
Late evening 18 Dec, I sent ABC-Direct an e-mail ordering a blade. 20 Dec, I called to see if they had received my request. Not only had they received the e-mail but was told that the knife was already in the mail. I was surprised (actually shocked) considering how close it was to Christmas and everyones mad dash to pick up that last minute present. I was given a tracking # and told that I should receive the knife in 3 - 5 days. To my surprise, on 23 December, the UPS guy was beating on my door with a box in his hands - it was the knife that I had ordered just 3 days ago! Talk about having your day made!!!!!!
Absolutely fantastic support and service!!
I would like to take this opportunity to thank the folks at ABC-Direct for their immediate attention, support and service! It means even more when they showed their responsiveness and produced the goods "right before Christmas!" Amazing!!!
Thanks so much ABC....... Wishing you a Wonderful Christmas and Happy New Year!
Here's their web page: www.abc-direct.com/
GigOne
"Livin' Life - Full Throttle"
PS: They even beat everyone else's prices.
[This message has been edited by GigOne (edited 23 December 1999).]
Late evening 18 Dec, I sent ABC-Direct an e-mail ordering a blade. 20 Dec, I called to see if they had received my request. Not only had they received the e-mail but was told that the knife was already in the mail. I was surprised (actually shocked) considering how close it was to Christmas and everyones mad dash to pick up that last minute present. I was given a tracking # and told that I should receive the knife in 3 - 5 days. To my surprise, on 23 December, the UPS guy was beating on my door with a box in his hands - it was the knife that I had ordered just 3 days ago! Talk about having your day made!!!!!!
Absolutely fantastic support and service!!
I would like to take this opportunity to thank the folks at ABC-Direct for their immediate attention, support and service! It means even more when they showed their responsiveness and produced the goods "right before Christmas!" Amazing!!!
Thanks so much ABC....... Wishing you a Wonderful Christmas and Happy New Year!
Here's their web page: www.abc-direct.com/
GigOne
"Livin' Life - Full Throttle"
PS: They even beat everyone else's prices.
[This message has been edited by GigOne (edited 23 December 1999).]