Anyone order one of the new BOB knives from TOPS?

[WILLIAM.M]

A quick update. I got a call from Mike Fuller (owner of TOPS) and he told me that some of the very first BOB knives to be made (which mine is) may have been made from a batch of steel that was set aside to not be used. He said I could send it back for a replacement, or use it and if any problems arose they will refund my money or replace the knife including shipping costs. Now I have used the knife for a grand total of two times. One to trim bottom branches from our Christmas tree, and also to process some firewood. Needless to say there were no issues. But I thought it was very cool, and in this day and age also uncommon to get such personal attention from a company (let alone the owner of a company) Just thought I would share that, and thank TOPS, and Mike for being honest and up front :thumbup:

That is GREAT customer service!!!!!