i've used this fellow a couple of times and had no issues. his attitude is not for most folks. that said he does send the items in a timely manner and no items i got had any issues, so i didn't have to deal with any customer service stuff, so i cannot comment on that aspect of his business, which i believe is where allot of the bad feedback comes from.
it's a legit business, in that he stocks items and sends them when you pay him....and not a scam of any sorts. now as far as customer appreciation, well that's another matter. i've asked the fellow questions and got answers back quickly and he was quite pleasant to me, across the board....but some have had a very different experience.... but i didn't have any issues, so......
i actually asked him before buying what the deal was why so many on the forums members have such a bad view of him, and his answer was and i'm paraphrasing....most that slammed him have never bought anything from him and the few that did bought a cheap chinese product that broke after awhile and they didn't like his cheap sh*t warning...and went to the forums to whine over a 20 dollar items, etc....
so that was his take on it, but then again he was banned here for fighting and bad attitude and crazy ramblings....and such i assume....i never read the massive ramblings on this site on what actually got him banned, but i use him for certain things and lots of other places for other things. depends on the items and how much customer service i want to get, and prices, and who's got it in stock of course.
remember in this hobby, we all tend to be extreme nit pickers due to the hobby itself. i have seen the trait in my other hobbies on forums for firearms, mechanical chronographs and complications watch collecting, records, guitars, and on and on.
back to the vendor....personally i had no issues on three transactions...but it' s a buyer beware scenario. my three good experiences, doesn't mean you won't get a nightmare. that potential exists and every person has their own perceptions of good and bad.....just read through some of those long thread on the g,b,u forum and very quickly you realize why being in business...which i am but not in the knives industry is such a hard deal.
to clarify....most folks if you do the right thing and price competitively will appreciate the work you do, and feel they got a good or at the minimum a fair deal...... but some out there....and there are more than a large handful on these forums.....even if you gave them the items for free and did everything possible to cater to them....they would still complain and scream at you, and shred you publicly, and gather their cattle/followers to come after you....so....i'll leave it at that.
note: this is a touchy subject......i have tried to as honest as i could with my experiences as well as brings other's bad experiences, which i didn't have...... into my post.....and explain the bad attitude and bad/non-existant customer service some have had with this fellow. so before calling me a fan boy.... which i am not of any vendor or product......i call it as i see it, which many do not on here. please re-read my entire post(which seems to be the flaw in most members who like to attack others blindly) and realize stating facts and truth is not justification for being attacked. thank you in advance for being decent on your counter points and for using your heads and thinking like an individual instead of being part of the cattle stampede that happens often on here. i reserve the right to delete my post, by forum rules, as i'm not in the mood for attacks and nonsense from a few bad apples who just like to pick fights online, but not face to face i'll bet.