I've been happy with everything I've held or used from Kai. Sypyderco is also very good but I can't get over how ugly I feel they are. Everything I've held made by Benchmade has been a disappointment. Then again, everything I've held from Benchmade has been manufactured within this last year. Blade play being the worst and most consistent problem. Next is uneven grind lines. Axis lock not fully engaging is another. Benchmade may have made a good name for themselves over the years, but whatever they're doing now is crap compared to other companies in the same price range. Or maybe the production offerings in the past have been so limited or so terrible that a company like Benchmade earned a following by just giving a slightly better than crap product when none other was really available. Now that other companies are really stepping up and mass producing knives with actual quality control, innovative designs, unique and/or quality heat treated steels, and offering the same or better customer service, the faults of Benchmade are now apparent. The people that have followed Benchmade for years would understandably be hesitant to relinquish their loyalty.
I've owned Benchmade knives since the Axis lock debuted back in 1999 (a 710 in ATS-34), and definitely consider myself a fan, but I'm not blind to the QC issues they have had over the years. When it comes to Axis lock quality, I have never had an issue. Grind lines and sharpness are something that they have had an issue with for years. They hand sharpen their knives on a belt instead of using a machine to make even grinds, so having uneven bevels is understandable. Note, I don't think it's acceptable, but it's understandable. They should either invest in a jig for their hand sharpening to ensure even bevels, or give the guys Edge Pros or Wicked Edges, or get machines to do it and have the sharpening guys man those machines.
Their QC issues are fairly minor when you think about it. You don't hear complaints about poor heat treat, scales not fitting right, liner locks moving too far, sub-par materials, etc. You hear about blade centering, sharpness and uneven grinds for the most part. Pretty darn minor in the greater scheme of things, but for what they charge, we expect more (and should expect more).
This is what I was afraid of, because every big brand company in every market looks for the cheapest way to make their products. The bigger the brand, the easier to slip in crappy work slap on the tag and make a buck.
This is only my first benchmade, but I think its fair to say I'll be sticking by my normal brands after thus stretch. Blade fiend mentioned axis locks being loose, and it being a common thing.
I, personally, don't want a damn thing loose on my blade, especially when closed.
I really hope that this is a one time instance, I guess when the griptillian comes next week the verdict will be in.
Having an Axis bar that is slightly loose means it wiggles a little when the knife is closed. It still keeps the knife closed without issue and a slight push forward on the bar solves it. It really is that minor of an issue. I've only had one knife that did that, and only for a short while. It eventually went away on it's own. None of my other Axis locks, nor the ones my boys own, have done it.
Every big company -- including Kershaw -- has ones that slip through QC. The Leek that my son had was not worthy of the name Kershaw. The bevel was wavy, the liner moved almost all the way over from the start, and the tip was rounded! How that thing made it out of the factory is beyond me. If I based my opinion of Kershaw on the first one to enter this house, then I would think that the company produces nothing but crap. Or, considering the hundreds of thousands of knives they make every year, it's more likely that some slip through and the vast majority are quite good.
Thus definitely seems like something that should have been caught by quality control, isn't that where my money is going?
You are very correct. It should have been caught during QC. Benchmade applies loc-tite to the pivot, so that is why it felt like it broke free suddenly. A good test of whether the blade play is a QC or pivot adjustment issue is to tighten the pivot all the way down and see if there is any play. If there is, send the dang thing back under warranty, as that simply should not happen.
Blade fiend, my axis lock is indeed loose, but it was my looking into that when I discovered the blade play. You can see the blade off to one side because the blue spine outlines the center. You can jiggle the blade a decent amount when closed, even see the other side of the pivot screw jiggle the other way.
Is there any way you can take a video of this? I think I can picture what you're saying, but seeing it happen is much better. Just from what you're describing sounds to me like it needs to go back to Benchmade. My 940 doesn't wiggle at all when closed, let alone seeing the pivot screw jiggle (none of my Axis lock knives wiggle when closed). I wouldn't even bother with the store, as they may exchange it, but they
might just put it back on the shelf, and someone else could end up with a bad first impression of Benchmade, all because of the same knife. Hopefully the dealer will send it back to Benchmade for credit, but you never know.
Call Benchmade and explain that you need to send it back for warranty work. Mention that this is your first Benchmade and you are "appalled at the lack of quality control" and ask for a RMA to send it back on their dime. What you get back will be in tip-top shape.