Bad Buying Experience with S & R Knives

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S&R means nothing to me either way, 95% of the time I go through Warriors and Wonders. I believe that I put two orders through S&R and they went perfectly. I recieved good products and service.
 
Further to the Canadian self racist comments i live in the UK and have used SR knives multiple times with no problem and saving £££ at the same time. If i recieve a duff order it is bad news here due to shipping costs and trying to get a replacement knive/item sent without suffering more customs/tax charges. Rodders has always looked after me, i would like to hear the other side of the story from their prospective. I am, of course, not trying to minimise the OP's comments or declare them as untruths, i would just like to hear what Rodders has to say on the matter.
 
upnorth said:
S&R means nothing to me either way, 95% of the time I go through Warriors and Wonders. I believe that I put two orders through S&R and they went perfectly. I recieved good products and service.
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I've never had a problem with S&R to date. In my experience, their customer service is 100% better than WW.
 
The truth of the matter is S&R should value their local customers more but they dont. They have horrible customer service and horrible prices.
 
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