BAD: Kenny Babbit/ artistic cutlery quest. Backs out of deal after I pay in full.

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Bad-Kenny Babbit/ artistic cutlery quest*

Who am I?
My name is Brian and I am a newer member here. I have done business with several of the hosted forum makers and others in the makers for sale area with no problems. My feedback is 100% positive here and everywhere else I buy and sell online.*I am also a guy who just wanted to buy a knife.

So here is my negative experience with this so called dealer. Kenny backed out of our deal a week after I paid in full. He also failed to ship twice as promised. He never updated me when it did not ship the second time. I had to ask.*
Here's the timeline. I have everything (and much more) mentioned in text messages on my phone. Will post as needed.*

4/13/12*
Kenny says pay by 11:30 and package ships today. I pay before said time and he fails to ship. Reason: "talking to lawyers all day."

4/14/12
says he cannot provide custom kydex sheath he promised. we negotiate a substitution and he promises to ship Monday. If you look at my profile theres a message from Kenny where he talks about the no go sheath and substitutions.*

4/20/12
Six days after he promises to ship I send text asking when my stuff is due.*
I figure my package should have arrived by now.*
Kenny says he didn't ship. Reason: vague, life problems, sick father, knife is scratched. *
There is no communication or update from Kenny on why it's not shipping until I ask on 4/20. Even after I inquire he is vague as to why.*
Kenny makes various excuses that all follow the same story/pattern of when he did this to another member. Look around and you will see this is a pattern and his excuses are the same.*
I tell Kenny to ship my stuff and decline an offer for a refund. Kenny hems and haws between being nice and stand offish. He wants me to call him and calls me several times, I do not answer. I tell him there is nothing to discuss and to send my stuff. *We have previously communicated mostly via text *(his request) and then suddenly claims I'm "not communicating." He begs me to call and tries to bribe me with trinkets. He also threatens to end the deal if I don't *call. All very classy and professional business practices, right?
*After a 30 minute lull (30 minutes!) in texting (work phone call) and two unanswered calls he deems me "uncooperative" and refunds my money knowing I do not want a refund and without my consent.*
He calls me insensitive when I don't respond to his sick dad excuses. Sorry Kenny, it is none of my business and should have no impact on our deal. (Kenny you fail to acknowledge that I previously expressed sympathy during a casual text conversation we had earlier.)*

So Kenny you claim you can't ship cause your dad is sick. On 4/20 there is a positive feedback from another BF member. This shows you were doing business during the time your dad was sick *and making you unable to ship my paid for products. Hmmmmm....

When I began contact with Kenny he begged for positive feedback before we even had a deal. He was open about past indiscretions and swore he changed his ways. He offered extras for good feedback. I let him know I would post honest feedback upon completion of the deal. I posted some nice comments in his profile that at the time I thought to be true. Throughout the transaction he repeatedly mentions how he sells this same knife to other customers for $100-$200 more than what I'm getting it for. He repeatedly mentions this.*

He was very also very adamant that I mention him "educating me" on Snody products.*
Look at his one positive feedback and you will see the same theme.*
Kenny you told me a lot of things about Mike Snody and his products. Some good and some very negative things (did I mention it's all documented in texts?)

Remember that Kenny? Do you still want to cry?

I would recommend you avoid this mall ninja knife fanboi at all costs. He is young and very immature. Not to be confused with being pigeon holed for being immature because he is young. That's different and not the case here.*
Kenny has no idea how to run a business or how to treat people with respect.*
He has a desperate need for approval and is very concerned about his image as a dealer on this forum. I have never seen a direct endorsement from any maker for Kenny and his so called business.*
I saw a previous post where Kenny describes himself as a collector of Snody products not a dealer.*
Kenny was also previously banned here under the screen name slicepie. Don't know the details or how he got back in. I found this out after I sent payment and thought I'd mention it for the sake of other members.

In summary, Kenny you over promised and did not deliver *a week after I paid in full. You didn't contact me to tell me this, I had to ask. You then backed out and tried to make me look like the bad guy. You did the exact same thing to another member here. I should have known better. Talking with you was annoying and painful because you say "dude" and "bro" every other word. I did not want/need to hear any more of your drama and excuses. In addition to being pissed (which I told you) that's why I didn't and still don't want to talk to you. You are not important enough for me to tolerate that stuff again. Your business ethics are nonexistent and it is no wonder you are failing.

I will now wait for your predictable, defensive and *excuse laden response.*
You will tell me your dad is sick and try to take shots at me for being insensitive to something that is none of my business. When that doesn't work you will say I was uncooperative even though I paid in full and you didn't ship twice and failed to contact me. You will fabricate another excuse. You will say everything except the truth. **

Texts tell all Kenny.*


Thanks for reading,

Brian
 
I'm tired and maybe I missed it, but why did you deal with him, when it sounds like he has had problems in the past ?

You were offered a refund which you say you declined. If you were having issues with him, and it didn't seem like you were going to get the knife, why would you not want a refund ? I would have jumped on it.

I understand the issues you say you have with the seller, but at least he refunded your money. It doesn't excuse the no communication issue, and not shipping the knife though
 
After waiting a week I wanted my stuff, not a refund. He was open about past problems and swore he changed his ways so I took a chance. I should have known better. The "bad" mostly happened after I confronted him and he couldn't deliver.
 
Look this guy up, he's been here before and is a horrible "dealer" if you really want to use that term to describe this joker.

People don't change that quickly :)

GL and do your research on the next person you have a transaction with :)
 
Look this guy up, he's been here before and is a horrible "dealer" if you really want to use that term to describe this joker.

People don't change that quickly :)

GL and do your research on the next person you have a transaction with :)


Yep, I should have known better. Lesson learned. Won't make that mistake again.
Hopefully my post will help others avoid future problems.

Thanks for the feedback gents:)

Brian
 
Please send whatever proof you have that ArtisticCutleryQuest was slicepie to me.
 
Jason, this matter is well documented. There is no need for it to be revisited or for anyone to furnish any further info in that regard. (Except to report any misconduct as necessary.)

Spark, Esav and I have been dealing with this for some time and are aware of the history. That said, ACQ is on a very short leash due to an accumulation of infractions under his current nom de plume.
 
Jason, this matter is well documented. There is no need for it to be revisited or for anyone to furnish any further info in that regard. (Except to report any misconduct as necessary.)

Spark, Esav and I have been dealing with this for some time and are aware of the history. That said, ACQ is on a very short leash due to an accumulation of infractions under his current nom de plume.

Elliot,

I read through all the discussion before I posted. I was going to add any additional information (if there was anything new) for future reference as it is still an "open case". :p

Jason
 
Jason, this matter is well documented. There is no need for it to be revisited or for anyone to furnish any further info in that regard. (Except to report any misconduct as necessary.)

Spark, Esav and I have been dealing with this for some time and are aware of the history. That said, ACQ is on a very short leash due to an accumulation of infractions under his current nom de plume.


Ok so it looks like I need not send the requested info. If I'm wrong please let me know and I'll gladly provide whatever you want. I'm really pleased to see the mods are on this.

Thank you for the support,

Brian
 
Ok so it looks like I need not send the requested info. If I'm wrong please let me know and I'll gladly provide whatever you want. I'm really pleased to see the mods are on this.

Thank you for the support,

Brian

We are well acquainted with this member under past and present user names so no further information is required in that regard.

Additional information should be reported by members (here in "feedback" or via the "report" button) in connection with any new issues, infractions and/or violations of forum rules or accepted business practices.
 
I am in complete agreence with mr. bad example. He was offered a full refund immediately because some very disturbing things were brought to my attention having little to do with him and more to do with family issues of my fathers health declining and progressively dying he was improving just a few weeks ago and now he can't even make a phone call...u have no idea how sad that is. It's not your problem but be humane about it.

also the unavailability the sheath in a timely fashion which my sheath guy had led me to believe the contrary at the time. He refused refund on 3 or 4 different occasions. I am guilty of letting there be a breakdown in communication but look at what I'm dealing with in real life. I'm sorry I'm building u a custom knife with a custom sheath sorry I don't have concierge but I do think u are entitled to kmow what's going on and for that I'm sorry I'm so tied up in everything going in here that I forgot what your name was even. Sorry that's just the facts snody is a popular guy and I get a lot of feedback on his knives.

I told him I was eager to start stacking positive accurate feedback., he says he spent a long time with me- I believe we talked on the phone that is either here nor there because I think he is right. I knew that I wasn't going to immediately get his knife out because he was wanting a custom wrap, on top of that I had to redo the wrap because I found a flaw in the knife and I expect perfection when I receive a knife so I had to wrap a new knife. I tried to work it out with him but he was unwilling to call me for two days so I could explain that the breakdown in communication occurred because I assumed he realized when I posted on his wall that I was getting him the sheath and waiting to hear back for completion, he was sent pics on day two of his completed knife....it was more so a shipping issue...

There is a difference between your father being sick and your father dying. I hope your father is doing well and I hope u watch a ball game with him or something because u never know when that might be one of the last.

I have taken a hiatus from selling until I can get these matters cleared so that I can deliver immediate satisfactory product, which I am not emotionally physically able to do at this time. nor have I posted in over a month

And I offer a full apology, offered a refund several times due to the sourcing of sheath , I asked for accurate feedback at the correct time, there was no bribery, simple communication and customer service for admittingly poor service during a time of grievance and I was merely trying to communicate that I improperly assumed patience by his kindness when I reported to his wall I was having his matching OD sheath made to match his custom OD knife

There were also some master/slave type blackmail demands and disrespectful remarks which were well deserved but when someone tells you there father is dying that generally not a good time to do so, but most of all this issue was not about these actions.

But at one point he crossed the line telling me all the extras I was throwing in out of kindness such as titanium pry bars and peanut lighters and grappling hooks- just some fun toys....that I was going to include those and leather and kydex and if I don't have it there Tuesday hes going to call snody....and my reaction was I think you are in the right but please don't be disrespectful. My entire family is here and we are mourning. U know u can talk to me without being upset I am on your side and I think you are right I'm not doing this cuz your are threatening me.

I apologize to Brian because it doesn't have anything to do with him, nor did he desserve the lack of communication but he was understandably rude when I was trying to tell him I assumed he knew it would take some time to have his matching kydex made. And communicate a solution to him, he had all day to call back and I told him he could call me on Saturday and I'd get it out and it would get there the same day

Bribe with trinkets? Is a bit far I was simply letting him know that I would rather pay 12 bucks for shipping than 50 and give him the additional value in gear if he was willing to be patient a day.

The tentative shipping date was based on no kydex but I assumed when I messenged him back that he would be happy to wait a week or so and have the free matching kydex not to mention free shipping nor did I charge him a PayPal fee, then he went on about how I am suppose to ship the knife first and kydex later, and I was merely trying to call him and let him know I need to ensure proper fitment and that he was correct.

It got to a point where he was yelling at me and telling me how pissed he is at me and I said fine if you can't respect and communicate here is your money back and he sent me about five texts. After that saying, so when is my ship date I don't want my money back. I said then work with me man I'm on your side I know that u are right on this matter.

I'm sorry it didn't work out but it takes a little bit of mutual respect.

Funny thing is, I took his package and extras to ups and sent him the tracking number 2nd day air, and that was not good enough for him be appreciative. And I thought about how he was talking to me after I was doing so much for him Tellimg me all this trouble he was going to get me into and I thought about how he said he really doesn't care about my dad and I called ups in a bit of and emotional stance when I got home and I called them back and told them to pull the knife, told him I was refunding his money and told him if he wants to start over tommorow And try to address me with a touch of human caring I would gladly resend the knife and it would come on the same day and he never called.

Long story short. I think he was right in many ways, but c'mon how can you expect someone to bless your package with love with u are pissing all over your values, it's about having just a tiny bit of respect and class. All this changed man story is bs. I never told him I've changed. I'm the same guy. I want to be a bit smarter and wiser. But I'll tell u right now I gave this gentleman every chance in the world to show even an ounce of kindness. And I don't stand for that.
 
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anybody that types so many excuses and plays the sympathy card so hard is full of crap
that is my experience in life
 
In my mind, the first rule of business is to provide the customer with the product they want in a prompt and professional manner. The service the customer gets is what propels businesses to success or failure. All the other "education", encyclopedic length posts, promises of knickknacks, etc is extraneous. It seems that you wanted this customer to coddle you or something. If you want to be a business man, you need to mature, accept responsibility for your actions, and get on with it.

We all have rough times in life, but a true business person has the insight to place a divider between that and their potential livelihood. You got paid, had you just closed your mouth ie keyboard, the sale would have been done and over with and you'd have gotten good feedback that you earned. Don't make your problems your customers problems too, that is not how it works. Sending a package and then cancelling delivery is not a positive attribute. That is my $.02 on the matter.
 
I hope I haven't read this wrongly, but as I see it this is the basic issue.
1) Customer orders product(s) and pays up front.
2) Seller can't deliver product(s) and offers refund.
3) Customer refuses refund and demands products which the seller says he can't deliver.
4) The rest is just an attempt at human to human contact where both sides are not able to see eye to eye.

In my opinion the customer is being unreasonable in his demands and threatens with the tyranny of "bad feedback" if he can't get his way. The seller should refund the buyer using a certified check and move on. Screw the bad feedback!
 
"I will now wait for your predictable, defensive and *excuse laden response.
You will tell me your dad is sick and try to take shots at me for being insensitive to something that is none of my business. When that doesn't work you will say I was uncooperative even though I paid in full and you didn't ship twice and failed to contact me. You will fabricate another excuse. You will say everything except the truth. "


You did exactly what I predicted. Okay Kenny boy have it your way, force my hand. I've got a phone call to make.

Brian
 
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