BAD: Kenny Babbit/ artistic cutlery quest. Backs out of deal after I pay in full.

[FLymon]

I hope I haven't read this wrongly, but as I see it this is the basic issue.
1) Customer orders product(s) and pays up front.
2) Seller can't deliver product(s) and offers refund.
3) Customer refuses refund and demands products which the seller says he can't deliver.
4) The rest is just an attempt at human to human contact where both sides are not able to see eye to eye.

In my opinion the customer is being unreasonable in his demands and threatens with the tyranny of "bad feedback" if he can't get his way. The seller should refund the buyer using a certified check and move on. Screw the bad feedback!

I agree in general with 1-4, but I think 1 and 2 more than qualify the seller for bad feedback which he should receive.

Everything after 2 is a waste of time.
Once the seller came clean and said he could not deliver, a full refund was the appropriate resolution. Demanding something that could not be delivered fits the definition of unreasonable IMHO, and at that point the refund should have been given. With or without consent.

 

[statmonster]

I agree in general with 1-4, but I think 1 and 2 more than qualify the seller for bad feedback which he should receive....

Stu - I agree with you in principle, but it is unproven as to whether the seller was intentionally selling "smoke" with its associated business bullsh@t or was truly a victim of circumstance. Providing bad feedback may be unjust without really knowing the seller's intent.

 

[mr_badexample]

I hope I haven't read this wrongly, but as I see it this is the basic issue.
1) Customer orders product(s) and pays up front.
2) Seller can't deliver product(s) and offers refund.
3) Customer refuses refund and demands products which the seller says he can't deliver.
4) The rest is just an attempt at human to human contact where both sides are not able to see eye to eye.

In my opinion the customer is being unreasonable in his demands and threatens with the tyranny of "bad feedback" if he can't get his way. The seller should refund the buyer using a certified check and move on. Screw the bad feedback!

statmonster you glossed over the fact that I paid in full and he failed to ship twice. Also he gave no updates for a week and only communicated when I inquired. There is evidence he continued to do business during the time his dad was so sick he couldn't ship my paid for items.

The problem I have here is Kenny never stated he couldn't deliver. He threatened that he wouldn't deliver if I didnt call him. At one point he told me he canceled the sale becasue I was insensitive to his personal situation. Translation: I didn't respond to his problems.

We never had a breakdown in communication via text. He just wanted to get me on the phone and I didnt want to hear it.
Heck I have tons of pics of the knife and trinkets he never sent. I was okay with the kydex being sent later as he suggested.
I see no reason he couldnt ship. He wouldnt ship was the problem.
He should have shipped as promised and this would be a postive feedback.

I did not purchase a refund, I purchased a knife. Kenny backed out of the deal.

Thanks for your opinon, everyone has one.

Brian

 

[ooitzoo]

I hope I haven't read this wrongly, but as I see it this is the basic issue.
1) Customer orders product(s) and pays up front.
2) Seller can't deliver product(s) and offers refund.
3) Customer refuses refund and demands products which the seller says he can't deliver.
4) The rest is just an attempt at human to human contact where both sides are not able to see eye to eye.

In my opinion the customer is being unreasonable in his demands and threatens with the tyranny of "bad feedback" if he can't get his way. The seller should refund the buyer using a certified check and move on. Screw the bad feedback!

I agree with this. As unhappy as the customer may be at the situation being obstinate solves absolutely nothing. No one wins if the buyer refuses a refund and insists on getting his way (after he's been told that it won't happen.) I think we should all endeavor to behave like adults and we'd get much further in life.

Quit the butt hurt, post your feedback as needed, and move on.

ADDENDUM: keep in mind that there are far worse things that can happen. The seller could just keep your money and have you jump thru hoops to get it back (PP claim, contacting postal inspectors, driving to his town/state). A simple "I did business with X and he screwed up" would be sufficient in this case. Instead you're behaving like a child who didn't get what he wanted (it actually makes me think you're a juvenile).

 

[mr_badexample]

I agree with this. As unhappy as the customer may be at the situation being obstinate solves absolutely nothing. No one wins if the buyer refuses a refund and insists on getting his way (after he's been told that it won't happen.) I think we should all endeavor to behave like adults and we'd get much further in life.

Quit the butt hurt, post your feedback as needed, and move on.

ADDENDUM: keep in mind that there are far worse things that can happen. The seller could just keep your money and have you jump thru hoops to get it back (PP claim, contacting postal inspectors, driving to his town/state). A simple "I did business with X and he screwed up" would be sufficient in this case. Instead you're behaving like a child who didn't get what he wanted (it actually makes me think you're a juvenile).

That's a bold assumption. Yeah, maybe I did get a bit caught up in it but calling me juvenile? C'mon are you guys friends with this guy or what.

The mods can decide of the feedback is deserved or not.


Brian

 

[Foghorn Leghorn Fan]

I agree with this. As unhappy as the customer may be at the situation being obstinate solves absolutely nothing. No one wins if the buyer refuses a refund and insists on getting his way (after he's been told that it won't happen.) I think we should all endeavor to behave like adults and we'd get much further in life.

Quit the butt hurt, post your feedback as needed, and move on.

ooitzo, you suggest that we should all try to be adults, then tell the OP in your next sentence to Quit the butt hurt.

In my opinion there appears to be a bit of a contradiction.

 

[ooitzoo]

That's a bold assumption. Yeah, maybe I did get a bit caught up in it but calling me juvenile? C'mon are you guys friends with this guy or what.

The mods can decide of the feedback is deserved or not.


Brian

No, I am not "friends" with the seller. I have literally never dealt with or spoken to him ever before in my life. I am not siding with the seller in any way BUT he has done what's expected (e.g. offer a refund). Not sure what the "bold assumption" is but that seems relatively ok to me. He's not out to rob you is the point.

As far as the feedback goes, I think that's up to you. Personally, if I felt strongly about it then I'd post up the facts and only the facts (e.g. seller did X or seller reneged after I paid). Very simply put, stomping your feet and complaining about how you want your stuff no matter what only hurts your case. And yes, it makes you seem juvenile.

ooitzo, you suggest that we should all try to be adults, then tell the OP in your next sentence to Quit the butt hurt.

In my opinion there appears to be a bit of a contradiction.

What's the contradiction here? I am putting forth a simple and elegant solution. Does the term "butt hurt" offend you? How else would you describe OP's posts?

 

[Blues]

Once again, certain folks feel the desperate need to chime in with their pearls of wisdom and sidetrack the thread from the matter at hand and make it about themselves and their lofty point of view.

The OP has had his say. The seller has had his say. How 'bout let's leave it at that and let those members who would consider doing business with either of them decide for themselves the proper course of (future) action.

How's that for an elegant solution?