Benchmade axis lock FAIL!

I am extreamly impressed, and, I couldn't be more pleased by the customer service of Benchmade.

Not only did they fix the lock, they went FAR above and beyond!

In fact, I can't believe service like Their's still exist.
For $0.00, They "replaced the springs, cleaned, adjusted, oiled, SHARPENED, and sent me a extra clip"!
There wasn't even anything wrong with My clip(aside from a scratch or two).
That just blows me away in this day and age...

I would/will recommend Benchmade to anybody looking for a new blade.
 
And not only all of that, but, I sent in a self adressed stamped envolope with My knife, but they didn't even use it. They sent My knife back to me VERY well packaged, on Them.
 
+1 BM CS. I have had the same excellent BM service for three different knives. Benchmade, Kershaw, and Buck are three of the best companies IME when after the sale service is required.
 
You must log in or register to reply here.
Back
Top