It's hard to say what they mean by email. Do they mean a store sending out email "ads" with prices, or like some sites do allowing the user to email or press a web button asking for a "quote" price to be emailed. I've seen similar policies gotten around by dealers that way before.
I think it's a poor move by Benchmade, with companies like Spyderco, ZT etc. offering a lot of knife for the money now, and many other companies improving their products as well a 25% effective price increase is not going to help BM sales, especially right before the holidays. However, I'm sure Benchmade isn't making the decision knee jerk so they probably figure customers are not going to like it.
Honestly I already thought BM's online discount prices were not competing with some of the great popular value knives like the Paramilitary 2, Manix 2, ZT 566, 801, Hogue ex-01, and some others. I still love my Rift, and would like more axis lock knives down the road but at 25% increases, they better start making something really impressive.
More concerning to me than a price increase, is a couple months ago I sent in two of their knives due to poor blade retention, a Contego and a 760, turn around was fast and I was not charged, but neither came back any better than they left.
I suppose on the plus side I guess used BM's just went up in value
