Benchmade Warranty

Josh K said:
I think it boils down to if you can't sharpen the knife yourself it should be taken and used to hit you over the head. Sharpening isn't a hard thing, and I've only very rarely used a manufacturers sharpening service.
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Yeah, I equate sharpening to pouring gas in your lawn mower...if you can't service your tools, you cant complain.
 
OK, I am confused here. A person who knows how to sharpen knives. They do not need the factory to do it. They are complaining because they think that a non-warranted factory sharpening service won't sharpen their knife. From the BM site:

"Note: Any automatic knife returned for Warranty or LifeSharp service from outside of Oregon must also include a copy of the owner's police or military identification, or be returned through an authorized Benchmade dealer. No exceptions will be made."

"This Warranty does not cover normal wear, resharpening of the blade, damage caused by neglect, misuse or the failure to perform normal or necessary maintenance, disassembly of any knife by any person other than Benchmade’s Warranty department, or shipping costs for returned knives".

This is all very clear. A little bit of research on this persons part could have eliminated all the hair pulling and name calling:confused:.
 
Bilker said:
OK, I am confused here. A person who knows how to sharpen knives. They do not need the factory to do it. They are complaining because they think that a non-warranted factory sharpening service won't sharpen their knife. From the BM site:

"Note: Any automatic knife returned for Warranty or LifeSharp service from outside of Oregon must also include a copy of the owner's police or military identification, or be returned through an authorized Benchmade dealer. No exceptions will be made."

"This Warranty does not cover normal wear, resharpening of the blade, damage caused by neglect, misuse or the failure to perform normal or necessary maintenance, disassembly of any knife by any person other than Benchmade’s Warranty department, or shipping costs for returned knives".

This is all very clear. A little bit of research on this persons part could have eliminated all the hair pulling and name calling:confused:.
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This is what has been said many times but the OP refues to listen an keeps wanting to rant about how poor the warranty is, its NOT the warranty its your GOVT. get over it, if you don't like it move to oregon where its a non issue!
 
Pretty much. This guy has been sold a knife by a private retailer that he's technically not even supposed to have, and now he's upset that the company won't provide special provisions to service a knife that was never supposed to be sold to civilians in the first place.

Take it up with the retailer. I could understand being upset if you bought it factory direct. But of course, you never would have and wouldn't be having any of these issues because Benchmade won't sell this type of knife to civilians.

If it's going to be this big of a deal, take it back to where you bought it from for a refund.
 
These can be sold to a civilian. They just can't be shipped over state lines and most ceratinly cannot be shipped by USPS. That is where the legality issue comes from.
 
al3xd4gr34t said:
These can be sold to a civilian. They just can't be shipped over state lines and most ceratinly cannot be shipped by USPS. That is where the legality issue comes from.
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Per Benchmade's policy, they cannot be sold to a civilian.
 
Sorry, I should've been more clear. Point was, if the manufacturer won't sell the item to civilians, what would make anyone think they'd provide warranty service on it?
 
Easiest way out of this dilemma if you MUST send your knife in, IMO, would probably be sending through a Benchmade Dealer.
 
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