Benchmade

New knives with poor centering, blade play mostly. Also omega springs breaking quickly.

+1
Out of the 20+ Benchmades I've bought, sold, and traded only 6 have been without issue. Pretty ridiculous for what they cost. I only have 1 left and that was gifted to me. I'm done with them unless things change.
I really tried to like them, they are a great US company to support with excellent customer service.
 
I have owned quite a few benchmades in my life, and ive never had a single issue. Theyre always perfect as they should be.

People saying benchmade has QC issues seem much more an anomaly than the usual.

More issues then in the past. 20%-30% rise in cost to buy from authorized dealers. These things are undeniable facts.

I love my 810, 710, and 860. All the others I owned got sold. If Benchmade wants more of my money they need to improve QC and rethink their pricing to what you get ratio.
 
More issues then in the past. 20%-30% rise in cost to buy from authorized dealers. These things are undeniable facts.

I love my 810, 710, and 860. All the others I owned got sold. If Benchmade wants more of my money they need to improve QC and rethink their pricing to what you get ratio.

You are honestly better off buying them off of the Exchange from good members. This way you know what you are getting. I have a 940, 943, and a 710 on the way. All three bought here and are in excellent shape. I have about $300 total in all three of them and they are worth every penny but the new prices are a joke. I haven't bought a new BM since my Grip about four years ago for $72 and I never will with Spyderco pumping out $110 Pm2's.

They seem to capitalize on the "I only buy American" crowd. It seems that most find better value brands.
 
If I want a knife I'll go through the exchange and buy or trade for what I want. At the extended retail price point offered, there's no sense in doing otherwise. Things come around full circle; the knife I want but can't get will surface on the Exchange in time. And yes, BKC's CS is very good at dealing with these out-of-box problems many report having.
 
Great customer service is definitely important, however to quote a member here, mqqn "if you make it right, you won't have to 'make it right'"
 
I will say as I've said before:

Dealer's need to be voicing complaints to Benchmade as well. IMO that knife should have never left BladeHQ to go to a customer just like it should have never left Benchmade. This is why I buy from dealer's that go the extra mile. Maybe I've had great luck with my Benchmades because I've bought just about all of them from KnivesShipFree.
 
Do we even know this even happened? A new member with all of two posts makes this claim, Provides no proof by way of pictures and stops answering questions when asked.

Is is fair at this point to continue to give the benefit of the doubt under these circumstances? I will reserve judgement until I see some proof from the OP.

Too many of these threads start the same way. A very new member makes a claim, disappears and people continue to take the complaint as fact.

And BTW, what ever happened to contacting the seller / manufacture to try and resolve your issue BEFORE starting a thread? That starting a thread was a last resort, not the first? That concept seems to have gone by the wayside in this sub forum.

I really wish we had an active mod / company rep here to address these thing's and maintain sub forum etiquette.
 
I just bought a Mini Grip and green micarta scales from knivesshipfree. Flawless. I have a 300 Flipper on the way from a forum member, too. I emailed Benchmade about a Deep Carry clip...they asked what color, and sent it out, no charge.

AT1984
 
I emailed Benchmade about a Deep Carry clip...they asked what color, and sent it out, no charge.

AT1984

gotta love em for that. i love a deep carry clip, and the last 3 or 4 times ive called BM asking if i could get one, they've sent me one (and 2 on a couple occasions), with no questions asked. i now have more BM pocket clips than i do BM knives lol
 
Do we even know this even happened? A new member with all of two posts makes this claim, Provides no proof by way of pictures and stops answering questions when asked.

Is is fair at this point to continue to give the benefit of the doubt under these circumstances? I will reserve judgement until I see some proof from the OP.

Too many of these threads start the same way. A very new member makes a claim, disappears and people continue to take the complaint as fact.

And BTW, what ever happened to contacting the seller / manufacture to try and resolve your issue BEFORE starting a thread? That starting a thread was a last resort, not the first? That concept seems to have gone by the wayside in this sub forum.

I really wish we had an active mod / company rep here to address these thing's and maintain sub forum etiquette.

This guy gets it. :)

BTW: Benchmade: I would be happy to be your moderator! :)
 
BTW: Benchmade: I would be happy to be your moderator! :)

Contact them. Remind them they need an active company rep for the forum. Volunteer to assist him as a moderator.
 
I like both of them but cant choose. Wat do y'all think? Which one is the better EDC? And why? Please help. Thank y'all.
 
Do we even know this even happened? A new member with all of two posts makes this claim, Provides no proof by way of pictures and stops answering questions when asked.

Is is fair at this point to continue to give the benefit of the doubt under these circumstances? I will reserve judgement until I see some proof from the OP.

Too many of these threads start the same way. A very new member makes a claim, disappears and people continue to take the complaint as fact.

And BTW, what ever happened to contacting the seller / manufacture to try and resolve your issue BEFORE starting a thread? That starting a thread was a last resort, not the first? That concept seems to have gone by the wayside in this sub forum.

I really wish we had an active mod / company rep here to address these thing's and maintain sub forum etiquette.

Very well said.
At this point however, I get the feeling that without any sort of active involvement from Benchmade, the (former) fan forum is going to remain as is.
I did get a "huh" moment when I noticed this particular complaint thread was actually moved here from General?
 
Still no pictures. OP registered and made this post then vanished. I call BS until I see otherwise.
 
Back
Top