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So , I know it's not really all that unreasonable .
But. It is though.
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Recommendation? Best dealers for no hassle longer term returns ?
- Thread starter DocJD
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But. It is though.
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If it’s a clear defect in the knife, then why bother with the dealer? I’d think you would have far better luck going directly to the manufacturer and seeing if they would warranty it
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Please explain why !
Because you’re asking a third party to deal with a warranty claim between you and the manufacturer. There’s no reason why they should be doing that for you.
A warranty is between a product’s maker and it’s owner. A retailer is a third party and doesn’t owe it to you to handle your warranty claims against someone else.
This is like, so simple dude.
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defects usually showing up right from the start .
plus there is warranty .
I dont know why you wanna make dealer responsible for manufacturer mistake.
plus there is warranty .
I dont know why you wanna make dealer responsible for manufacturer mistake.
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Simple but completely wrong IMO .
Enjoy your alternative facts there.
If there’s a problem right from the box, then returning to the dealer is fine.
Defects that show up over time should be sent back to the dealer so that they are aware of the defect and can handle it accordingly.
It seems wrong to hold the dealer responsible after you’ve inspected the knife and deemed it OK to begin using.
Defects that show up over time should be sent back to the dealer so that they are aware of the defect and can handle it accordingly.
It seems wrong to hold the dealer responsible after you’ve inspected the knife and deemed it OK to begin using.
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Doc, what manufacturers have you been horribly wronged by with warranty claims?
You didn’t buy a Will Moon, did you?
You didn’t buy a Will Moon, did you?
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Everyone's already said it, but you won't find good dealers with a good selection with that kind of return policy. Knife center and BladeHQ accept returns within 2-3 months, but it has to be unused.
Seriously...just handle defects through dealers. If it's a knife you like enough to have kept and used it for a week, let alone a couple months, then repairs or replacements from a manufacturer shouldn't be an issue for you - you're shipping the knife somewhere either way.
Seriously...just handle defects through dealers. If it's a knife you like enough to have kept and used it for a week, let alone a couple months, then repairs or replacements from a manufacturer shouldn't be an issue for you - you're shipping the knife somewhere either way.
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