lambertiana
Gold Member
- Joined
- Jul 7, 2000
- Messages
- 8,433
I was looking at the Bear & Sons damascus executive lockback on Blade HQ's website. The item header and description both said it was mastodon ivory, but the item detail said it was bone, and the picture looks like bone. So I asked BladeHQ if it was bone or mastodon. Here is their first reply:
"Thank you for contacting us. I suggest visiting BladeForums.com for more articles/information."
I responded, asking how people on Bladeforums would know the details about a knife they were selling. Their response was this:
"Thank you for your response. I am sorry about that. It shows that this knife is Mastodon Ivory.
Please let us know if we can help with anything else.
Keep safe always!"
Still not completely sure, and not wanting to go through the hassle of returning a knife if it turned out to be the wrong handle material, I then asked if it was just their web listing that shows it is mastodon, or if the packaging material with the knife said it was mastodon. This was the response I got:
"Thank you for contacting us. I suggest contacting the manufacturer just to make sure or please give us a call at 888-252-3347 Monday - Friday 7;00 A.M. - 5:00 P.M. MST and we can assist you further."
At this point I just gave up. The manufacturer has offered this knife in both handle materials, and they would not be in a position to know what BladeHQ has in stock. If BladeHQ Customer service can't be bothered to even look at the knife in question to see what the packaging says, then I can't be bothered to ever buy from them again.
"Thank you for contacting us. I suggest visiting BladeForums.com for more articles/information."
I responded, asking how people on Bladeforums would know the details about a knife they were selling. Their response was this:
"Thank you for your response. I am sorry about that. It shows that this knife is Mastodon Ivory.
Please let us know if we can help with anything else.
Keep safe always!"
Still not completely sure, and not wanting to go through the hassle of returning a knife if it turned out to be the wrong handle material, I then asked if it was just their web listing that shows it is mastodon, or if the packaging material with the knife said it was mastodon. This was the response I got:
"Thank you for contacting us. I suggest contacting the manufacturer just to make sure or please give us a call at 888-252-3347 Monday - Friday 7;00 A.M. - 5:00 P.M. MST and we can assist you further."
At this point I just gave up. The manufacturer has offered this knife in both handle materials, and they would not be in a position to know what BladeHQ has in stock. If BladeHQ Customer service can't be bothered to even look at the knife in question to see what the packaging says, then I can't be bothered to ever buy from them again.
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