Bob Miller - Holly Knives **BAD**

Originally posted by Walt Welch:
Ryan; although not a lawyer, I think that there is not a chance in the world that you can be sued for slander. Slander is the spoken word, libel is the written word. Further, IIRC, there are two qualities a statement must have to be libelous. First, the statement must be false, and you KNOW it to be false. Second, the statement must do harm to the person spoken of.
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Yup. That was an empty threat.

Originally posted by Walt Welch:
However, this entire situation could have easily been avoided. If you had used a credit card for the transaction, you would already have your money back. If there is a dispute between you and a merchant concerning a transaction, you simply contact your credit card company and explain the situation. They will ask for the details in writing, and the merchant is allowed to submit his side of the story. The credit card company then determines who is at fault. In a case such as yours, I believe the credit card company would have issued a charge back (credit to your account) to you.

Using a credit card saved me about $1,000 from a knife merchant. Basically, I returned some knives without opening the package, as he had taken far too long to deliver them. His position was that he got to keep the knives and money as well. Needless to say, the credit card company found in my favor.

If you possibly can, by all means pay for anything by credit card.
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Absolutely. Problem is, he doesn't accept credit cards.

Ryan



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For the wages of sin is death; but the gift of God is eternal life through Jesus Christ our Lord.

Romans 6:23


 
Ryan,

I don't know how things are out in the Holly-woods, but I know that my attourney's fees would easily exceed $500.00 just to investigate a case like this. There would be nothing accomplished by attempting a suit of this nature except losing more money, losing more business, and possibly even being charged by the Judges. No Good here, just alot of Bad And Ugly.

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Dave
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Attention: Some assembly may be required. Batteries not included.
 
Amazing. Obviously Holly Knives have internet access and we know they are aware of this thread. By not posting any defense here or just doing the right thing with Ryan, they have no idea how much they are hurting their business. There are 6000 members here and hopefully most of us are advising everyone we know to avoid them. Of course they could still post an apology and refund Ryan's money and the damage would be minimal. People here respect when someone owns up to a mistake and corrects it.
Anyway, my 2 cents

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Dave (Phil.4:13)
I Can Do All Things Through Him Who Strengthens Me
 
I have had many, many dealings with Mr. Bob Miller, aka Holly Knives, over the past two years.

Bob has done custom work on many of my folders.

Bob has made many customs for me.

Bob has made several knives from my designs, including size, shape, materials and finishes.

Every transaction has been exactly as promised and on time.

Bob has always been honest and honorable with me.

I am embarrassed by the open hostility in this thread.

I hope that there is an honorable conclusion to this situation.

Dave Evans
WinDancer@OlyWa.Net
 
I guess it only takes one bad apple to ruin a bunch of good ones.

They may have done good business with others in the past, but to botch up one with a fellow forumite, well....

I do hope this gets resolved soon, too..

Dan
 
I had a couple of good transactions with him before as well and probably would have had more to come if not for this incident.

Ryan



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For the wages of sin is death; but the gift of God is eternal life through Jesus Christ our Lord.

Romans 6:23


 
Most businesses try to do things right, and most of the time, they succeed (otherwise they aren't around for very long!). What distinguishes exceptional from ordinary is how the business performs when something goes wrong, as it inevitably will.

I've seen similar situations handled better.

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AKTI Member #A000832

"Sometimes you eat the bear, and sometimes, the bear eats you."
 
Sorry if I'm beathing a dead horse here, but looking back on this thread, I don't think I was clear on something that a couple of people asked about. I would have been satisfied with a replacement lamp. The reason I said there wasn't enough time for Andrea to make a replacement is because she said that she wouldn't even repair or replace the lamp until the Post Office gave her the insurance money. She wanted to keep my payment, keep the Post Office's insurance money, and only then would she repair or replace the lamp.

Ryan

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For the wages of sin is death; but the gift of God is eternal life through Jesus Christ our Lord.

Romans 6:23


 
WinDancer(Dave Evans), I believe you have had good dealings with this guy before, and having had dealings with you before, I respect your opinion. But past performance cannot cover up this situation here. And Dave, you havent seen the vulgar emails that those of us who emailed mr Miller have received. Now we all know that he has computer access and is aware of this thread, he has had weeks to answer here and straighten this mess out. But of course, no answer.
Dave, this of course bears no reflection on you as I have never ever heard one person have anything bad to say about you, and I only have good to say about my one good deal with you.But those of us who do business online are actually taking a chance everytime we do a deal. Most of us dont actually know each other,so in reality there is a chance of being ripped off anytime you send your money to someone online. If we dont police ourselves, who will? I do agree that sometimes we get carried away with hostilities here, but probably only because money is always a sensitive subject.
Just my .02, and he can STILL clean this mess up.

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Dave (Phil.4:13)
I Can Do All Things Through Him Who Strengthens Me
 
Dave Ellis ABS, Mastersmith and knife Dealer (high end customs) here. I find it very unfortunate that anyone is treated this way by a "Dealer" ,custom maker or anyone with an ounce of integrity. I also find it very fortunate that there are individuals on this list willing to go to bat based solely on principals (something sorely lacking ion our world today). I hope that there will be a reasonable end to these problems but suspect not! Please feel free to contact me if there is anything that I can do.
website is http://www.mastersmith.com or call me, days-619-285-1305
eves-760-945-7177.
Dave Ellis, abs, m.s.
AND IT IS NICE TO SEE THAT THERE ARE STILL CARING AND THOUGHTFUL SOLES AROUND.

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I sent Mr.Miller of Holly Knives an e-mail about this and his reply said everything I need to know about him as a person and as an expert in customer service.
Not only is he a complete and total jerk but I think the words a__hole or smartass would fit somewhere in his description.
This person does not warrant the support of anyone in the knife community.
BE WARNED

[This message has been edited by tambourineman (edited 04-25-2000).]

[This message has been edited by tambourineman (edited 04-25-2000).]
 
Ryan, just wondered if there ever was any final on this matter? I was surprised that my wife brought it up to me asking if there was any news, didn't think she listened when I talked about the other formites, guess I was wrong!

G2

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"The Road to Hell is Paved with Good Intentions!"
Take the time to read your Bible Now, don't be left behind...

G2 LeatherWorks
 
Don't worry Gary, I never listen to you.
wink.gif


I do hope things worked out for Ryan

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~Greg Mete~
Kodiak Alaska
 
Gary, did you say something??
smile.gif


yeah, whatever happened with this situation?

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Dave (Phil.4:13)
I Can Do All Things Through Him Who Strengthens Me
 
Hi guys...

I've been meaning to make a follow up post but haven't gotten around to it yet; been offline for three days. I got a check from the Post Office last week! The Millers were insistent to the end that they didn't owe me anything (sigh) but the PO came through!
smile.gif


I still wouldn't recommend doing business with those clowns; if the PO hadn't come through I would have gotten nothing!

Thanks for the support, fellows. I hope this forum doesn't go belly up when the for sale forum closes!

Ryan

BTW, I didn't get sued for slander.
wink.gif


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For the wages of sin is death; but the gift of God is eternal life through Jesus Christ our Lord.

Romans 6:23


 
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