- Joined
- Oct 2, 1999
- Messages
- 834
nonbox,
I received a call from Darrell the day before I got my first batch of coated blades back from Bodycoat. Darrell apologized for my order taking so long and said thay the company likes to get orders out within 3 to 5 days of receiving them from the customer. They had had my order for less than 2 weeks and said that it was too long. Turns out they had a clerical error that delayed my order. Heck, I was not even concerned. 2 weeks is not too long in my book but it seems that they have a problem with an order taking that long.
They really do want to offer great service and so far they have done nothing but that.
I received a call from Darrell the day before I got my first batch of coated blades back from Bodycoat. Darrell apologized for my order taking so long and said thay the company likes to get orders out within 3 to 5 days of receiving them from the customer. They had had my order for less than 2 weeks and said that it was too long. Turns out they had a clerical error that delayed my order. Heck, I was not even concerned. 2 weeks is not too long in my book but it seems that they have a problem with an order taking that long.
They really do want to offer great service and so far they have done nothing but that.