botach at it again

[Guyon]

I had good luck with Botach Tactical for years. Bought quite a bit of stuff without incident.

Then, my luck ran dry. Here's a letter I sent them on October 30.

Dear Botach,

You've lost my business for good. Three reasons.

(1) I went to the time and trouble to verify your inventory because I
needed my order to ship promptly. Two separate emails from you (see
below) told me that you had the Becker BK-4, 7, 9, and 10 in stock. Both
emails were apparently false.

(2) I have had difficulty getting anyone via phone. Last week, I left a
message for a call-back. My call was not returned.

(3) I asked in my order to be notified immediately if any knives
were out of stock. I was not notified. I had to call in to verify order
status.

Tonight, after calls on four separate weekdays, I finally got a human
being on the phone instead of a message. Lisa informed me that you only
have the Becker BK 2, 3 and 10 in stock. Those model numbers are almost
entirely different than the indications I got last week via email.

That's it. Three strikes and you're out. Botach will get no more of my
money.

Please be sure my order is cancelled as Lisa indicated it would be.

A month-and-a-half later, I got an email from, you guessed it, david@botachtactical.net apologizing for the problems and offering me 5% off my next order.

Like that's going to happen... :barf:

 

[MuayKiDo]

Had to pay Botach twice for an CS LTC kukri, because they didn't recieve the first enveloppe. Having it tracked as we speak. I hope I can get at least SOME money back. First time ever I lost cash through MO...