Botach Tactical

I'm sorry to hear of your bad experience.Sad to say though no matter all the problems,bad BBB reports etc.You still have people that will use them,and encourage others to use them,defending these low-life scumbags to the last.They have more of a problem than can be solved with just checking if a item is in stock before you order.To be honest,I'm not sure what benefit anymore Botach threads could possibly have,people just refuse to listen.The savings just ain't worth the possible headache.I don't give a S*** how cheap their Commanders are or anything else they sell.BOTACH SUCKS!!!!!!!!!!!!!!!!!!!!!!
 
Geez PG tell us how you really feel. Don't hold back now.

Your horror story is not all that rare with this outfit. I think I will take back my recommendation to make sure that Botach has something in stock before ordering from them, and change that to a DEFINITELY DO NOT BUY ANYTHING FROM BOTACH!!!
 
Being an online cutlery retailer myself, I am surprised to see so many instances of Botach charging credit cards prior to shipment. Based on current credit card provider policies, this is a direct violation of the merchant agreement. Items must be shipped prior to the processing of any credit card. Anytime a customer orders anything from us that is out of stock or on backorder we must wait until shipment before processing the card. I would recommend that disgruntled customers report this type of activity directly to the credit card provider.

Jeff Lindsey

www.knivesusa.com
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Well, I did get my money back, but only after siccing PayPal on them.
Never again.

BTT so others can be warned. Guess it's too much to ask to make it sticky...

-- PG
 
I wish i had read this earlier. Just placed an order with them. Now im crossing my fingers that my order is filled.---Kevin
 
That's why I have repeatedly asked that this thread be made "sticky" so it shows up at the top of the list. It's one thing to get caught by an unethical individual; it's another to have an ongoing business concern repeatedly screwing people.

These guys are bad news and are not going away anytime soon. Buyer Beware!

-- PG
 
It's not that I don't sympathize with the idea of sticking a Botach thread to the top of the forum ... but if we start doing that where would we stop? It could get so you'd have to page through a hundred permanent threads before you could see if there's anything new.

Besides, I suspect the way Botach keeps popping up in new threads (and old ones that get revived) probably gets more attention than just one permanent warning would.

Really everything ever posted on this forum is permanent. Nothing is ever deleted, and everyone with any sense (IMHO) runs a search before dealing with anyone he hasn't dealt with before. By the way, it pays to search the whole web, not just this forum....
 
It' actually pretty easy to keep a thread like this near the top of page one so that people that bother to look will see what kind of a company they are.
 
DAMN! I just placed an order with these guys two days ago. I was just starting to get worried because I hadn't heard anything from them (not even an automatic email order confirmation). SH!T! I wish I would have done a search here before ordering. Now I'm worried!! I guess I'm callng first thing in the morning.

GRRRrrrrrrr....!
 
Well here's what happened. I called them this morning and talked to several people who I could barely understand (thick accents). The first guy I spoke with told me that most/all of the items I ordered were probably not in stock. He kept trying to get me to take substitutes, like size large gloves instead of medium. Duh! I'd like them to actually fit. Anyway, he told me to call back in about a half hour because the guys in the warehouse weren't in yet. So I did. The guy told me everyone was busy and I should leave a voice mail message and they'd call me back. So I did. Of course I thought that they wouldn't call me back in a timely manner, but about 10 minutes later they called back. This time it was the female with a thick accent. She told me everything was in stock and they'd ship it today.

I'll be surprised if I actually get what I ordered. It sure seems suspicious that the first guy told me that he didn't think any of it was in stock (he said that's why they hadn't shipped anything yet), and then I'm told they are. Keeping my fingers crossed.... I'll let ya'll know what happens.
 
John: so sorry you got taken in with these guys. Good luck though, as sometimes they do come through. They will lie to you, though (eg, if you make it known that you know of their games, all of a sudden, everything is in stock - while you're on the phone, anyway).

(Yes, I'm the PG who's been communicating with you via email.)

Good luck,

-- PG
 
I have read where Botach will actually send you out the wrong items. They will send you those large gloves or a serrated knife when you wanted a non-serrated version. When you complain, they will make it sound like it was an error by the person that shipped the items (if you can understand the person that you talk to). This may not be the case with your stuff, good luck.
 
Just wanted to follow up my last post here. My order was filled with no problems, thank God. This is not the first time i have ordered from them with no problems. All these horror stories do scare me though.---Kevin
 
I have to ask...why can people not do a search on a company before dealing with them? People obviously understand how the search function works, and search engines in general, but time & time again, people are totally surprised to find that companies like Botach exist..I see this on several forums, not just this one.

This is not the bad ole days when you had to rely on word of mouth, from joe blow at work, to warn you about dealing with so & so..One of the great things about the internet is that you can get input from all over, from thousands of people if you like, and then base your decision on the information that you find. However, if you insist on flying blind, you are doing yourself a disservice.
Bottom line is you have to avail yourself of all the available opportunities, and not rely on someone else to force feed them to you.

If people would just quit ordering from Botach, they would either improve or go out of business, simple as that. But, as long as they continue to get business, there is no incentive to improve or change...:(
 
I agree completely. It pains me to see new guys coming here or GlockTalk (where I spend the rest of my time), saying "Hey, I just found this great deal at Botach!" It's enough to scare a newbie away from the whole subject (knives, buying online, whatever).

Unfortunately, you still get a few people actually defending them, because the 1-2 order(s) they've placed did manage to get shipped out.

And worse, when you think you've found the item of your dreams, do a web search to find a vendor, and find one that's charging $5-10 less for the item than other places, you think you've found a great deal. Only to discover later that you've been without your money for 6 weeks, and still don't have any merchandise... One needs to take the extra step and research the vendor you're buying from. It's hard to remember that in the middle of a buying frenzy.

-- PG
 
Despite the way it may be for you mikemck, we do not all exist as sentient beings living on a BF forums substrate. I myself have only floated into the BG&U forum once or twice. When I'm at BF, I generally am at other areas. But I've always thought of this area as one that is meant for knife deals- especially deals between members. This of course isn't the case, but spank me for not knowing that.

Your message that we should all consult this forum is a good one, but is not exactly a natural "second nature" like you imply. Had my past experience with Botach been any different- I've ordered from them probably a half dozen times with great results- I may have been inclined to research it before this order (my first order was years ago, and I wasn't even a member of BF then). It's been a long time since I ordered there, and it was just happenstance that I wandered into this thread right after my order.

Thanks all, for the input. I'll let you know what happens with this order. If they sent me the wrong stuff, there will be hell to pay.
 
ive got to agree with you all on this one, botach blows.
I placed one small order from them (2 items) and it was filled with no problems.
on the next one i decided to make one large order(about 15 items) to conserve shipping costs(the shipping is pretty friggin high too).
that order was on HOLD for about 2months before i finnaly decided to call them, when i did some inidan guy who i couldnt even understand told me he would call me back in 30 minutes after he checked to see if the items were in stock. 24 hours later, no phone call.
so i decided that i didnt want to deal with their crap anymore.
i called up and told them to cancel my order NOW, and MAKE SURE my card was credited.
oh, yeah it was the same indian guy, at least i think cause he had like 12 syllables in his first name too


they really really suck, theyre prices arent even that good, except for when their batteries are on sale, you can find everything they have cheaper somewhere else. and you can actually get it!
 
There are new people coming on the net all the time; can't call them idiots because they don't immediately know to run a quick search for any business they're considering buying from ... but for what it's worth, you don't need to know about this forum to find complaints about Botach. I just ran a Google search for "botach" and got over 4,000 hits -- of the first page of 10 hits, several are pages at the Botach website and the rest are consumer complaints -- none of those first ten hits are at this forum. How many of the 4,000 are complaints? I don't know; I didn't count them all....
 
Originally posted by Kumdo
Despite the way it may be for you mikemck, we do not all exist as sentient beings living on a BF forums substrate. I myself have only floated into the BG&U forum once or twice. When I'm at BF, I generally am at other areas. But I've always thought of this area as one that is meant for knife deals- especially deals between members. This of course isn't the case, but spank me for not knowing that.
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Dang, you seem a bit upset Kumdo..I'm not calling anyone an idiot, by any means. And I'm not talking specifically about this forum for doing a search. What I was actually thinking of when I posted was the idea that this thread should be made "sticky", so others would be aware of it...I just don't see why everyone should have to skip past this thread, because the majority can't seem to do a simple search.

I myself do a search on any company I am thinking of doing business with, just to help me make an informed decision. It only takes a few minutes, and might save me quite a bit of grief.

Same goes for any person I am thinking of dealing with. I search here, and other forums, and just for fun I'll type in the name in an internet search engine, to see what turns up.

Why not? It does not cost anything at all..

Your message that we should all consult this forum is a good one, but is not exactly a natural "second nature" like you imply.
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Actually, my point was that is *should* be second nature, as easy as it is to do some quick checking before you deal with a company or person. Sadly, I fully understand that it is not second nature for most people...And I would most certainly not limit myself to this forum for doing some research. The internet is full of information, so why not take advantage of it?

Had my past experience with Botach been any different- I've ordered from them probably a half dozen times with great results- I may have been inclined to research it before this order (my first order was years ago, and I wasn't even a member of BF then). It's been a long time since I ordered there, and it was just happenstance that I wandered into this thread right after my order.
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Yes, your case is a bit different, in that you have ordered several times and never had a problem. Hopefully, your luck will hold, and this order will also work out.
However, we would all do well to remember the lesson learned, and from now on do a few searches on companies that we are considering giving our money to.
 
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