GPyro
Gold Member
- Joined
- Apr 18, 2019
- Messages
- 4,492
I'm curious as to what turn around time is otherwise....Hoping this isn't a sign of changes in customer service. I know I'm a Negative Nelly... is Mr Hubbard gone forever? Seems like Buck jumped the gun on this...
1. Customer asks about issue.
2. Forum confirms existence of issue.
3. CS says it's not a known issue and fixes customers knives in less than 72 hours.
4. Forum continues to verify existence of issue.
5. Forum confirms Buck workarounds do not work.
My experience is your best just to return the knife.