Broken blade Sebenza 21! I got a knife! It looks like new!

Tagir said:
In our country (Russia) guarantee often does not work. Attitude towards the customer is not very good.
So I am glad under warranty (free) changed the blade and the screws.

I really hope that CRK repair knife under warranty (or send me a new knife ;) ).
Click to expand...

Unfortunate situation, but I applaud your patience and gratefulness regarding the matter although I know you're frustrated. We in the US become accustomed to the "microwave society" and forget how others in other countries may not have it so good. They will make this right as it's certainly a warranty fix, and I wouldn't be surprised to see them take care of you in some other ways too...without any hell having to be raised.
 
Spring came. Patiently waiting for information about my knife.
I hope they have not forgotten about me. :rolleyes:

Maybe there is someone statistics on terms of repair? ;)
 
I got a knife! It looks like new! :thumbup:
From my knife, as far as I knew, there was only a front plate!
Chris thanks for the support! ;)

Photos in the album «Sebenza 21», the author Gareev Tagir on Yandex.Photo



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