Buck Quality Control

jackknife said:
Yet you don't call Buck, or consider giving them a chance to correct the situation.

I started using Buck knives over 40 years ago. I have met members of the Buck family at the blade show in Knoxville, and found them to be the most honest God fearing people I've ever met. ...The people I talked to were professional, and eager to see the problem solved.

You sir, need to man up and act like one, and give the Buck company a chance to do right before trying to smear their name on the 'net by your petulent ranting. ...They don't know if there is a problem unless you tell them. And I've never known Buck NOT to correct a problem.

If the first knife was so bad, why did you buy a second, let alone a third?
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plus several here..
so far he is not trolling nor ranting ..
it is true there could be many reasons for getting a bad buck..
we dont need to hash it much but have every right to wander why..
3 unhappy with and not send any to buck is not required but why not? and
as said they need to know..and they wont get mad..
 
I must be lucky too! I've bought dozens upon dozens of Bucks over the past 9 years and I only remember sending a Custom Chipflint Kalinga back for warranty work. The 2 503s I bought 3 weeks ago were tight & right....maybe I should start playin' the lottery ;)
 
jackknife said:
So let me see if I got this strait.

You buy a Buck knife and its got the worst side play you've ever seen. Your words; 'the worst I've ever experienced'.

So instead of complaing to Buck, you go out and buy another Buck knife. This one too is a looser, takes off half the cutting edge when you close it because of poor construction. Yet you still don't call Buck. But...

You go out and buy a third Buck knife which you say is as lousy a knife as the first two. Yet you don't call Buck, or consider giving them a chance to corect the situation.

I started using Buck knives over 40 years ago. I have met members of the Buck family at the blade show in Knoxville, and found them to be the most honest God fearing people I've ever met. Only last year I called up the Buck company and complained about the loose fit of the sheath of my Hartsook, and was told by a nice sounding young lady that they have redeigned the sheath for better retention and if I send in the old sheath, they will send me a new one. They did. The people I talked to were professional, and eager to see the problem solved.

You sir, need to man up and act like one, and give the Buck comapany a chance to do right before trying to smear their name on the 'net by your petulent ranting. Things in Idaho may not yet be up to El Cajon standards, but they are getting there. They don't know if there is a problem unless you tell them. And I've never known Buck NOT to correct a problem.

If the first knife was so bad, why did you buy a second, let alone a third?

It's true there are some people who just like to b---h.
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Jack, I agree ! Whats so wrong w/ taking it to Buck first and giving them a chance instead of blasting their products on the internet first ? DM
 
I guess I should play the lottery since I am the luckiest guy here! I have well over 100 Bucks and have NEVER had an issue with one! I do have about 40 unopened tins.
 
I am in big trouble I got lots of great bucks and just ordered 14 more for gifts this holiday season and hope they are up to the standards I have always got. If you really got a flawed knife I know they will stand behind it.
 
I only started buying Buck knives in the last year I only had my 110 from the fifth grade before that, I have never had to send one, out of a dozen or so, in for repairs, after a quite a bit of use. I don't notice any problems in quality control, and most of them have been the best knives I've ever had. Even the cheap imported slipjoints are pretty decent. They may not be as good as they used to be, I don't know, but they are still some of the best produced. I'll say that the OP is full of it, he doesn't give specifics or details he could have bought them used from a less than reputable source for all we know, and I'm sure there's at least a dozen threads around where people have abused knives then claimed they were defective. Of coarse, there's always the possibility that he's flat out lying so I'm more inclined not to believe him until we see pictures as proof or, at very least, until someone from Buck chimes in on this issue.

Edit: My first sentence was not clear, shoulda proofread.
 
Even the cheap imported slipjoints are pretty decent.
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I always call them amazingly inexpensive, not cheap. And the ones I've bought have been of excellent workmanship and quality. Remember, they are produced to Buck standards.

I'm not into the tactical types of knives, so I can't comment on them.....I suspect they may be more susceptible to flaws than the more traditional knives.

Anyhow, I'm happy with Buck and the fact that this guy bought two more after getting a bad one doesn't surprise me.

He was going by a well-deserved reputation for outstanding knives and he just had some really bad luck or bought from a sleazy supplier.
 
If the first 3 of anything I bought had quality problems like you say yours has I would return them and never look back. There are others who also make quality knives and to me it would be a no brainer. On the other hand I have been buying Buck knives off & on since 1973. Of all I have bought only 2 were subpar and they were bought this year. I sent one back and gave one away. Over the years I have sent a few in for warranty work that had gotten damaged and was never charged a dime and the shipping back to them only cost a couple of dollars. I have bought lots of Bucks made in Idaho and to me the overall quality still seems to be good.
 
I do think the older Bucks were of better quality,I recently purchased a 110 and 119. Both were defective so I contacted Buck and requested they pay for the return of the knives. They Issued a UPS call tag to have them picked up at my door.When I received the replacements, the 119 was good but the 110 was again defective(blade play both side to side and up and down). I contacted them again, This time the CEO himself Chuck Buck contacted me and told me to keep that knife instead of returning it and he would personally pick one out for me himself and inspect it. He did just that,and also personally engraved it with my name and his signature.The one he picked out was great. A few weeks later I decided to buy another 110 for a gift for a friend, When I got it home and inspected it, it was bad again.Once again I contacted Buck and Joe Houser said he would personally pick one out for me. He did although it was not as quality as Mr. buck picked out for me. It still had blade play and what looked to be some burn marks on the blades due to the grinding process it appears.
I was told buy Mr. Houser that materials vary in quality from their suppliers and Buck has a set of standards when it comes to tolerances. As long as those blades meet those tolerances they are considered acceptable. That being said, some of the blades are more precise than others because they happen to fall above those minimum requirements.Buck did take care of things, although that 110 still wasn't right.I do think I will save and look to more quality at a lot more price point, but that to is not a sure means .
Having had 4 blades in such a short time being defective certainly made me change my mind. ....Chop:cool:
 
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BG42EDGE said:
I always call them amazingly inexpensive, not cheap. And the ones I've bought have been of excellent workmanship and quality. Remember, they are produced to Buck standards.
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Fair enough, the inexpensive slipjoints are incredibly well built. As for all the defects that are popping up left and right I don't know how it's happening to the same person four and five times you must be really unlucky.
 
I've bought two new 110s' in the last eight months.One was a custom shop 110,with an S30V blade.The other was a Bass Pro 110,with a CPM154 blade.Both knives were great,in terms of fit and finish.Maybe it was just a case of higher quality materials and more attention to detail.I have'nt bought any standard Buck products in 20+years,so I can't speak about that.But,I'm real pleased with the products coming out of Bucks custom shop.
 
no dave [him or i] has said any one is blasting..
i allow that some have strong feelings and some not far from a blast ..
snake head seem s to want a rant or bust some one else to a rant but none there yet..
yes buck does need to know if a bad one gets out and they do want to know!

some think any movement of the blade at all is excessive.
FWIW MHO that is not true.. nor is a bit of movement while closed excessive
some of my 110's from the 70 had some movement..as did some from the 80's
some dont move at all.. and were stiff tell broke in..
if the point does move what can cause it?
extream temp change during shiping is one or temp of materals while being assembled another
and could also be the clamper could be off that day... no bigge
how ever i do want to say that i dont think bucks quality
is down to any point that it is some thing i worry of..
but i digress ..
the op has not defined what he calls excessive or shown picts ..
nor is he on a rant.. he is only clear as mud and i would not grace him a reply any one is invited to sit and discuss things
there may be a few but why come here like the snake head and try for a rant ..
he did not define what was excessive either ... to me he is one like the op that may never be happy..
i jest dont know why a stranger will drop in on a forum about a product he dont like and say some thing is from the out house..
unless he is looking to troll or wants new info so he can change his mind
if i want to put out a bad review of some thing i go to whine and cheese
or if want to argue or heated debate i go to the cove
but like stated forum is open to all ..
even me!
 
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I don't have a problem if one knife out of 10 needs to be sent back to warranty and repair. But if 3/3 knives need to go back, my buck Vantage select is no longer a 20 dollar knife. It is a knife that initially costs 20 bucks, then 5 for shipping, then a two week waiting period. Im not saying Buck is a horrible company, they are not. But they obviously have had some recent Quality Control issues, which should probably be addressed.
 
eah990 said:
I don't have a problem if one knife out of 10 needs to be sent back to warranty and repair. But if 3/3 knives need to go back, my buck Vantage select is no longer a 20 dollar knife. It is a knife that initially costs 20 bucks, then 5 for shipping, then a two week waiting period. Im not saying Buck is a horrible company, they are not. But they obviously have had some recent Quality Control issues, which should probably be addressed.
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Still waiting on those pictures.
 
eah990 said:
I don't have a problem if one knife out of 10 needs to be sent back to warranty and repair. But if 3/3 knives need to go back, my buck Vantage select is no longer a 20 dollar knife. It is a knife that initially costs 20 bucks, then 5 for shipping, then a two week waiting period. Im not saying Buck is a horrible company, they are not. But they obviously have had some recent Quality Control issues, which should probably be addressed.
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see! i did not think he was going to troll !
990 some times folks dont think the same..
there are other companies that have much slacker tolerance..
i wont go in to who but many have less quality control and higher prices
buck replaces knives that most other companies will send back to sender
that you got 3 in a row .. well odds are odds ...
you still should send them IN to buck
other wise you are not being fair to any one..
they cannot address it if they dont have it to see what is wrong!!
 
Hi eah990 -

I would be a little upset too, but at least I would send the knives back and give the company a chance to remedy it.

I know it is more problem than you signed on for when you bought the knives, but at least the company has shown it will stand behind the products.

I have only bought a couple of new Bucks lately, and both were 100% perfect in every way. I bought them direct from Buck on the website and not from a retail re-seller, if that makes any difference. (They were a Sirus and a 110 btw.)

Good luck and best regards -

mqqn
 
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