Buck Vantage Pro disappointment

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Jan 18, 2011
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I received my Vantage Pro in the mail, let's just say I am disappointed.
There were 5 issues, one major and completely unforgivable for a BNIB.

1. Blade came dirty, like it had rust (but wasnt). This looked like crap that some cheaper cutlery comes in. It's fine, just took one wipe to clean it. But really, does it hurt to run them through air blowers? The insides however were from runaway oil, and what appeared to be rust, however a simple wipe with a cloth fixed that.
2. Handle also came dirty, inside there was also spots of stains that looked like rust. Overall same issue as the blade, quick wipe down.
3. Blade is not aligned and hits the metal liners, more on this later. The box has a sticker dated 11/11/10 this looks more like a manufacturer date as it contains the UPC code which is something manufacturers add, not retailers. So I can assume it was made recent. No amount of pivot screw messing would fix it, more on this.
This is a big disappointment since NutNFancy did his Buck Customer Support video where Buck said they had fixed the alignment issue. Obviously they have not.
4. The biggest issue was the locking mechanism would not work 8/10. However the 2/10 times it worked, the lock only went around 50% of the way, and never really fully locked as it should. I don't think I need to stress how important this is, and how unsafe this knife is for a BNIB knife, this is unforgivable in my books and I hope Buck steps up their CQ because as it stands this will likely be my last Buck (unless the S30V steel really impresses me.
The only times it would work is when the blade was pushed back with excessive force like when you whip out the blade, or with you used two hands and you pressed firmly on the blade. One handed opening (non whip action) was not possible no matter how much force was used.


I took the blade apart cleaned it up, reapplied lubricant, and fixed the alignment issue.

Now here is my theory on the alignment issue:
I noticed something odd when I was dissembling the knife, the pivot screw was oddly tight. It felt like when it was threaded wrong. This leads me to believe that SLIGHT angle of the screw being threaded wrong led to worsening of the angle which is still caused by slightly off machining.

Once I reassembled the 2 major issues disappeared and the pivot screw went in/out very easily afterwards. The blade was no longer hitting the liner, however was still not aligned. I can get it to center BUT the blade becomes far too stiff to open. So it can be concluded there's something off in the machining of these knives.
The locking mechanism is working properly, and actually locks properly (100%) every single time (50 attempts so far and no failures).

Overall I am NOW happy with the knife now that I had to fix it. I hope the S30V+ Bos heat treat really shine otherwise it will suffer an experiment. I am not, however, happy with the Quality control that Buck has shown, specially when Buck has ALREADY stated it knows about the issue.
 
Once I reassembled the 2 major issues disappeared and the pivot screw went in/out very easily afterwards. The blade was no longer hitting the liner, however was still not aligned. I can get it to center BUT the blade becomes far too stiff to open. So it can be concluded there's something off in the machining of these knives.

No, you can conclude that YOUR knife has some issues. You can't making sweeping generalizations about a model, because of one example. It's called anecdotal evidence. If you bought a car, and it blew up, would you say, "Don't buy "X" car!!! They all blow up!!!"?

Have you tried contacting Buck to see if they will resolve your issue? Just because they know of a QC problem doesn't mean every single knife will leave the factory perfect. Give them a chance to make it right.
 
No, you can conclude that YOUR knife has some issues. You can't making sweeping generalizations about a model, because of one example. It's called anecdotal evidence. If you bought a car, and it blew up, would you say, "Don't buy "X" car!!! They all blow up!!!"?

Have you tried contacting Buck to see if they will resolve your issue? Just because they know of a QC problem doesn't mean every single knife will leave the factory perfect. Give them a chance to make it right.

First I never said no one should buy Buck. I simply stated what they themselves have said, and apparently not done (they said they were fixing or had fixed the issue, however this is obviously not the case). This is called lying, and it is frowned upon.. Now whether it was intentional or unintentional remains to be seen.
Overall I am NOW happy with the knife now that I had to fix it. I hope the S30V+ Bos heat treat really shine otherwise it will suffer an experiment. I am not, however, happy with the Quality control that Buck has shown, specially when Buck has ALREADY stated it knows about the issue.

There are SEVERAL posts on youtube, and here about misaligned Vantage Pro. Not to mention Buck themselves already told people who have called Customer Support that they already know about the misalignment issues and already CONFIRMED IT IS AN ISSUE. :thumbup: Good job on your research.

I don't make critical statements loosely and I know what the concept of a lemon is.
Next time you try to attack a post, be sure to read properly. It will save you the embarrassment.

Anyways thank you for the post, (I am being frank) at least you are willing to question and not just sit there, agree with me like a blind sheep, and stuff.

Edit: No I did not contact Buck because I decided to give the repairs a try myself, which were successful. Had I not been successful however I would have contacted the vendor for a refund and gone for a Benchmade. I am sorry but a failing mechanism lock should NOT have been overlooked. That's like a car manufacturer saying "oh sorry we forgot to test the seat belts". A knife is a tool, and can also be a deadly weapon, let's try keeping them safe with tight QC? I can forgive the mis alignment, hey what can you do the machines are doing their job, it isn't their fault the programming was wrong.

All issues have been fixed, and I am happy with the knife, once again. I have no need to contact the Retailer. I am a strong believer in giving 2nd chances because of defects but some defects should never happen, and a failing locking mechanism that fails 80% of the time and the other 20% where it does lock, it does not lock completely falls into one of those defects.
 
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Sorry to hear about your Vantage Pro. Could your knife have come from old stock? I've heard that Buck has corrected these problems with their newer runs...

**sorry, my bad "The box has a sticker dated 11/11/10"
 
Sorry to hear about the problems, but I'm glad you were able to fix them. I know it's frustrating to get a knife with major problems, but that doesn't at all warrant the inference (from a single instance) that all of that particular model are defective or that the company's quality control as a whole is severely lacking. And to make a post maligning the company when you haven't even given them (or the retailer) a chance to make it right is somewhat poor form. Assuming the problems were due to a defective knife somehow slipping through QC and not someone returning a used/abused knife to the retailer, I'm sure Buck would have offered to replace the knife the moment you told them about the problems.

(For what it's worth, I have 8 Large Vantage Pros -- got a very good deal on them a while back -- and none of them have any of the problems you mentioned.)
 
+1 on all of this. I know it's frustrating to get a knife with major problems, but that doesn't at all warrant the inference (from a single instance) that all of that particular model are defective or that the company's quality control as a whole is severely lacking. And to make a post maligning the company when you haven't even given them (or the retailer) a chance to make it right is just poor form. Assuming the problems were due to a defective knife coming through QC and not someone returning a used/abused knife to the retailer, I'm sure Buck would have offered to replace the knife the moment you told them about the severity of the problems.

(And by the way, I have 8 Large Vantage Pros -- got a very good deal on them a while back -- and none of them had any of the problems you mentioned.)

They did not have the misalignment problem? NutNfancy had the issue (sent it for repair, came back perfectly aligned), another youtuber purchased a Vantage Pro as well, on NutnFancy's recommendation. Broken tip (hit the metal piece at the bottom, and misalignment. There's several other places where you can find posts concerning this.

As I said misalignment/other issues I can forgive, and I would have given Buck the chance to do right had my repairs been unsuccessful, but the failing lock mechanism was just... :barf:
There's a point where defects become health hazards, and that's when the line is drawn for me.
 
They did not have the misalignment problem? NutNfancy had the issue (sent it for repair, came back perfectly aligned), another youtuber purchased a Vantage Pro as well, on NutnFancy's recommendation. Broken tip (hit the metal piece at the bottom, and misalignment. There's several other places where you can find posts concerning this.

As I said misalignment/other issues I can forgive, and I would have given Buck the chance to do right had my repairs been unsuccessful, but the failing lock mechanism was just... :barf:
There's a point where defects become health hazards, and that's when the line is drawn for me.
Yep, I know about the problems that NutnFancy and quite a few others were having on the earlier runs of the Vantage Pro, but none of them were present on the knives I received. All of them had September 2010 production dates on their boxes, so they were definitely newer stock.

I do agree that a lock that doesn't engage 80% of the time making it through QC is unacceptable and a hazard -- it's very reasonable to draw the line of unacceptability there. Even though you fixed the knife, you might drop Buck an email or give them a call to inform them of that issue, since they might want to look into what was going on with their QC people whenever a knife with that severe and dangerous of a problem managed to slip through.
 
Yep, I know about the problems that NutnFancy and quite a few others were having on the earlier runs of the Vantage Pro, but none of them were present on the knives I received. All of them had September 2010 production dates on their boxes, so they were definitely newer stock.

I do agree that a lock that doesn't engage 80% of the time making it through QC is unacceptable and a hazard -- it's very reasonable to draw the line of unacceptability there. Even though you fixed the knife, you might drop Buck an email or give them a call to inform them of that issue, since they might want to look into what was going on with their QC people whenever a knife with that severe and dangerous of a problem managed to slip through.

Yup good idea, I will call Buck and let them know. My knife is from December according to the UPC Code sticker.
 
First I never said no one should buy Buck. I simply stated what they themselves have said, and apparently not done (they said they were fixing or had fixed the issue, however this is obviously not the case). This is called lying, and it is frowned upon.. Now whether it was intentional or unintentional remains to be seen.


There are SEVERAL posts on youtube, and here about misaligned Vantage Pro. Not to mention Buck themselves already told people who have called Customer Support that they already know about the misalignment issues and already CONFIRMED IT IS AN ISSUE. :thumbup: Good job on your research.

I don't make critical statements loosely and I know what the concept of a lemon is.
Next time you try to attack a post, be sure to read properly. It will save you the embarrassment.

Anyways thank you for the post, (I am being frank) at least you are willing to question and not just sit there, agree with me like a blind sheep, and :jerkit:.

Edit: No I did not contact Buck because I decided to give the repairs a try myself, which were successful. Had I not been successful however I would have contacted the vendor for a refund and gone for a Benchmade. I am sorry but a failing mechanism lock should NOT have been overlooked. That's like a car manufacturer saying "oh sorry we forgot to test the seat belts". A knife is a tool, and can also be a deadly weapon, let's try keeping them safe with tight QC? I can forgive the mis alignment, hey what can you do the machines are doing their job, it isn't their fault the programming was wrong.

All issues have been fixed, and I am happy with the knife, once again. I have no need to contact the Retailer. I am a strong believer in giving 2nd chances because of defects but some defects should never happen, and a failing locking mechanism that fails 80% of the time and the other 20% where it does lock, it does not lock completely falls into one of those defects.


I did not mean to attack you, just to say that maybe you were jumping to conclusions. Sorry if it came across that way.

Just as this thread has proven, there are both good and bad examples of Vantage Pros floating around. We can't say that the knives have production issues or don't based on only a small sample of testimonials.

It does appear as though Buck may be having some quality control issues. However, I haven't seen any threads of people whining that Buck didn't take care of them if their knife had problems.

Also, the mods don't like for the "jerk-it" smiley to be used in the public forum since there are all ages that browse this site. You might want to edit it out.
 
A BOS heat treated S30V blade isn't worth a damn in a bad knife and this is exactly why I haven't tried a Vantage Pro yet. It seems that a large portion of buyers have some issue that can be assumed (not confirmed) that at the price point they sell the Vatage Pro at, they have to rush the assembly to preserve the profit margin or something.

I'm just not feeling the trust on this otherwise fine looking knife with a great blade steel and HT.

And dealing with a customer service issue that requires you to pay shipping back and forth (if that is the case) loses it's luster when the knife is less than $50 too. Even if the CS is good.
 
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All I know is that the Vantage Pro that I received as a gift last year is perfect. The lock is spot on and it flips easily. The grinds on the blade are symmetrical and it is sharp. I have not experienced any grittiness in the pivot.

I cannot comment on the entire production of the Vantage Pro, but I can say that they got this one right! In fact, I have only received two Buck knives in over 30 years and a lot of knives that have not been right out of the box. I sent them back to Buck and they fixed them right up. These two were 532's that were out of the Buck custom line.
 
Furthermore the action on my Buck is very smooth. Review coming up some time this week. Should I do a video review, or pictures?
 
When you say that the lock doesn't engage, do you mean that the liner doesn't move to stop the blade?

Because that was an issue when I first got my Small Vantage Pro, but I found that the liner would eventually "break in" and move further in as you use it. Seems like a good trait for liner locks to be honest. Kinda makes me wish my Emerson knives broke in a bit slower.
 
When you say that the lock doesn't engage, do you mean that the liner doesn't move to stop the blade?

Because that was an issue when I first got my Small Vantage Pro, but I found that the liner would eventually "break in" and move further in as you use it. Seems like a good trait for liner locks to be honest. Kinda makes me wish my Emerson knives broke in a bit slower.

Yes that's what I meant. Liner lock would not engage what so ever (Blade was loose) unless the blade was pushed back with a hand as no matter how hard I pushed with my thumb it would not engage.

Also: I just got off the phone with Buck, told them about the issue. They said they knew about the problem, and would replace the parts if I sent it in however I told them that I had fixed the issue by disassembling the knife. They informed me disassembling the knife voids warranty however if it happened again, that I should send it in for repairs.

Now according to the rep (She was not sure as she isn't in that department) the date on the box is when the knife is boxed up not so much manufactured but it is a possibility the knife was one of the older manufactured knives thus maybe I just got bad luck draw and Buck really did get those manufacturing issues fixed.
 
Luis,
Send it back. I had one that did the same thing, and it pretty much had all the issues of yours. Bought another one to see if it was any better. It wasnt. I complained on the forum about it. Big mistake. Bottom Line in my opinion? they have major QC issues, but they will work with you to try and fix the problem.
 
Yep, had issues with my Vantage Pro (~2years ago) one of the first ones. The liner went all the way to the right. Sent it back to Buck and the returned knife was the same way.

I only have Buck 110's as this knife they seem to do right.

Vin
 
This thread is absolutely full of crap without pics or videos. Just saying.
 
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