This is unfortunate but I've learned it's a fact of life from my time working in customer service - you make a customer happy and he'll tell one other person if you're lucky. If you dissapoint him, he'll tell everyone who'll listen and now with the internet - anyone who can read.
I've enjoyed Buck knives my whole life and I'm guessing this situation is a very rare event.
I've enjoyed Buck knives my whole life and I'm guessing this situation is a very rare event.