Busse customer service

Only good words about Busse customer service ! Very nice people to deal with . And is the same with Scrapyard .
 
1whobuys said:
too bad they can't put a Double Cut finish on one of their own knifes any more..it has to be sent to a 3rd party?!
They use to take care of their own when they had no Custom Shop. Now they have about 10 guys that do nothing but "customs" and can't put a Satin or DC finish on a freakin blade? Sorry, I'm not seeing the forward progression.
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Hmmmmm. . . . This doesn't really have anything to do with the quality of Busse Customer Service.

It does have to do with the capabilities of the custom shop and I can assure you that if we can do the work at a reasonable cost . . . we will do it. . . Why wouldn't we? . . .

There are only a small number of models that we can't do a satin or double cut finish on at a reasonable cost.

If you are referring to one of those models, I'll explain to you why we are unable to get it done. :thumbup:

Feel free to email me directly Chuck at jerry@bussecombat.com and let me know which knife you are referring to. . . .

Let's Drink! :thumbup:

Jerry :D










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Jerry Busse said:
There are only a small number of models that we can't do a satin or double cut finish on at a reasonable cost.

If you are referring to one of those models, I'll explain to you why we are unable to get it done. :thumbup: :D
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I'm pretty curious about this... I'm not complaining but if you don't mind I'll e-mail you anyway :)
 
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