Case/Bose 2011 Collaboration

Minutes ago...Tony and I were traveling to the Circle City Knife Club meeting in Indy and he was talking to Tom Arrowsmith, CEO of Case. Tom asked that I mention here... if anyone has a problem with one of the collabs, call Case customer service and ask them to schedule a pick-up. They will pay for shipping and will correct the issue(s) with your knife.
 
KnifeHead said:
Minutes ago...Tony and I were traveling to the Circle City Knife Club meeting in Indy and he was talking to Tom Arrowsmith, CEO of Case. Tom asked that I mention here... if anyone has a problem with one of the collabs, call Case customer service and ask them to schedule a pick-up. They will pay for shipping and will correct the issue(s) with your knife.
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That is good news, but I always knew that if I decide to send the knife back to Case they would take care of it. They have great customer service. Thanks for the heads-up.
 
KnifeHead said:
Y
You guys know these aren't custom knives, right. The price is higher because the steel and EDM process adds significant additional costs to production. They probably aren't putting much more time in FnF as you would expect compared to the standard line knives. And they are human and prone to mistakes. You guys know that, right? If not, well...I can't help you.
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With all due respect , on their website they make the claim:

Like previous models, Case worked with Tony Bose to produce a factory - made knife that is nearly the custom knife Bose makes in his workshop
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That is quite a claim to try to live up to. With a claim like that and a $300-$380 price point , it is not unreasonable for people to expect the knife to be on the money. Especially a limited run.

I have had two collabs , a 2000 model and I can't recall the other , neither had any major issues , but I didn't feel they were worth the amount they were selling for.

I am a huge fan of Case knives , and have a peanut that is about as perfect as can be , as well as a father & son set that is close to perfect as well.
 
I am very happy with my coffin jack, I got one with chestnut bone scales.

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My only two complaints are minor, for now. The edges needed to be stropped to be hair popping sharp, my Tribal Spear was so sharp you could wave it across your arm and all of your arm hairs would get up and run away. Well, okay, it was sharp. Not a big deal with the coffin jack, it wasn't as sharp as the Yukon I had, or my Tribal Spear.

The springs don't have the walk and talk that my Tribal Spear or Yukon had. The pen blade has more snap than the spear blade. It feels sluggish when you first open it.

Can I put a little Sentry Solution in there? I don't see any crud in the knife, I wouldn't expect any to be in there.

Overall, I am very happy with my knife, no rounded off points etc.
 
I'm going to take CASE up on their offer of fixing problems on a Collab.

As I live overseas, I don't expect them to carry the postage costs to the USA. I've been discontented with my Norfolk for a number of reasons: Seriously mismatched scales, backspring gaps, raised shield not inlet, spring not flush on closed, sharp edged bolsters where the bone is mounted. I'd like to ask owners of the bone scaled versions, is the centre pin on your knife brass? Because it is on mine, whereas the other two are stainless pins. It's always seemed odd to me that there should be this mixture of metals for the pins, or is it general?

I didn't send it in before as it is no longer in production and I thought it would not be possible to fix these issues. Now I hope to be able to enjoy the knife as it should be as I admire the pattern greatly.
 
willgoy said:
I'm going to take CASE up on their offer of fixing problems on a Collab.

As I live overseas, I don't expect them to carry the postage costs to the USA. I've been discontented with my Norfolk for a number of reasons: Seriously mismatched scales, backspring gaps, raised shield not inlet, spring not flush on closed, sharp edged bolsters where the bone is mounted. I'd like to ask owners of the bone scaled versions, is the centre pin on your knife brass? Because it is on mine, whereas the other two are stainless pins. It's always seemed odd to me that there should be this mixture of metals for the pins, or is it general?

I didn't send it in before as it is no longer in production and I thought it would not be possible to fix these issues. Now I hope to be able to enjoy the knife as it should be as I admire the pattern greatly.
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Of the problems you mentioned:

* Mismatched scales are something that bother some people and don't bother others. It's all over the map as far as what is considered a problem and what isn't. I'm not sure what Case would do about that.

* Backspring gaps could be fixed if it's bad enough. Since they might have to take the knife apart to fix that, they may put on new scales too.

* Raised shield not inlet...I'd have to see that to know if it is a real problem. The shields are all recessed; none are just sitting on the bone. The shields sit slightly high above the bone to make it possible to clean up the shields after pinning so as not to grind off the jigging. Look at others posted on the forums.

* Spring position at closed. Knives are typically flush ground on the back with the knife open and it should be dead on flush in that position on both blades. After that it all depends on if the knife was "tuned" before assembly. I'd have to see how bad the spring position was to consider it bad enough to send back solely on the spring position. I sent my Norfolk back based on the spring position alone and they did a pretty good job on it. When I got it back, it wasn't perfect and that was fine with me because I know how much of a PITA it is to get it perfect. It was much closer and acceptable. I carry it and use it from time to time and you know what, that spring position doesn't seem to affect it's use one bit...how bout that! ;)

* Sharp edges on any knife (except THE EDGE) is silly, easily fixed, unacceptable, etc.

I'd guess since you have so many issues with the knife they will replace it but regardless of what they will do to correct your issues with the knife, I think they will do a good job for you and make you satisfied with it in the end. My $.02 worth.
 
Just got my new coffin jack. Mine is close to perfect. Very happy with it. Fit and finish is excellent. It came sharp from Case. Although I dont care that much if a knife comes sharp. Just a quick phone pic fo now.

 
Kerry,

It seems to me that You answered all of the ..Nagging..questions that have come. Thanks!!!:D

Kent
 
Coffin Jack in Ebony arrived just before Christmas.
I was a bit worried after seeing some of the comments about the Chestnuts, but my Ebony is 99.9% perfect. I'm very pleased.

They are showing up a bit latter than previous years, and I'm sort of thinking they may have had some problems with the Chestnuts and paid closer attention to the rest of the runs, delaying things a bit.

Also unusual is that most variations are still available. I'm sure some of that reflects the price, but maybe also concern about the f&f of this one.

If mine is a typical example they resolved any f&f issues nicely.
 
Tony had a few of the collabs lying around for signing, etc. and I found this one exceptionally worthy of shooting. MoP isn't very easy to shoot and get the "fire" that you see in real time but I hope you get the idea. Case uses some very fine MoP on their knives.

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That one looks nice!!

Based on the near custom price I would be very critical. Well, everything except for the edge. I'm convinced that there is no mass knife maker that can put an edge on a knife as sharp as I like mine. Everything else in terms of fit and finish should have a very high level of quality.
 
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